Experienced loan officer and pharmacy technician with strong customer service, record keeping, and attention to detail. Skilled in confidential document handling, insurance verification, and accurate workflow support. Hardworking employee with multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Pharmacy Technician
Walmart
Crossett, Arkansas
06.2026 - Current
Processed prescriptions at Walmart Pharmacy under pharmacist supervision.
Prepared medication labels and packaged prescriptions for patient pickup, ensuring accuracy and compliance with safety standards.
Assisted customers with prescription questions and pharmacy service requests.
Entered prescription information into pharmacy systems accurately.
Oversaw medication inventory management in the pharmacy to ensure adequate supply levels. and restocked pharmacy supplies.
Answered phone calls and relayed messages to pharmacists.
Verified patient records and insurance details during prescription processing.
Maintained organized work areas in the pharmacy to promote a safe and efficient environment for staff and customers.
Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
Checked expiration dates on medications to ensure that only unexpired products were dispensed.
Refilled shelves with medications and supplies to maintain optimal stock levels.
Loan Officer
Century Next Bank
Crossett, Arkansas
03.2025 - 05.2026
Guided customers through loan terms, disclosures, and repayment options.
Verified credit reports, income records, and collateral details for approvals.
Collected borrower financial documents for Century Next Bank loan files.
Communicated with borrowers, underwriters, and branch staff throughout loan processing.
Explained lending requirements to community banking customers and referred suitable products.
Maintained accurate loan records in bank systems and customer files.
Developed and maintained relationships with potential customers to increase loan business.
Delivered high levels of customer service to facilitate smooth processes.
Reviewed loan agreements to confirm completeness and accuracy.
Answered customer inquiries involving rates, products and loan application status to facilitate quality customer service.
Recommended loan approvals and denials based on customer loan application reviews.
Reviewed credit histories, income statements, and other financial information of loan applicants.
Approved or denied loan applications based on established guidelines.
Performed daily maintenance of loan applicant database.
Collected past due loans, keeping credit and collateral exceptions within policy ranges.
Loan Officer
Timberline Federal Credit Union
Crossett, Arkansas
01.2019 - 10.2025
Guided customers through loan terms, disclosures, and repayment options.
Verified credit reports, income records, and collateral details for approvals.
Educated customers on a variety of loan products and available credit options to promote valuable decision-making.
Developed and maintained relationships with potential customers to increase loan business.
Delivered high levels of customer service to facilitate smooth processes.
Reviewed loan agreements to confirm completeness and accuracy.
Answered customer inquiries involving rates, products and loan application status to facilitate quality customer service.
Recommended loan approvals and denials based on customer loan application reviews.
Reviewed credit histories, income statements, and other financial information of loan applicants.
Performed daily maintenance of the loan applicant database.
Approved or denied loan applications based on established guidelines.
Provided customer service support throughout the entire process from application through closing.
Collected past due loans, keeping credit and collateral exceptions within policy ranges.
Met with applicants to obtain information for loan applications and answer questions about the process.
Processed payments received from borrowers in accordance with established policies and procedures.