Cindy Rivera
Lyons,IL
Summary
Developed strong communication and organizational skills in clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant
Loyola University Medical Center
Maywood,IL
01.2026 - Current
- Patient intake, vitals, and medical history documentation
- Assisting providers with exams and minor procedures
- EKG/ECG testing and specimen collection
- Vaccine and injection administration
- Electronic Health Records documentation
- Patient education and follow-up coordination
- Appointment scheduling and prescription refill requests
- Communicate with patients regarding test results and instructions
- Stock and organize medical supplies and exam rooms
Team Member
Whole Foods Market (Freshpack/Prep Foods)
Hinsdale, IL
07.2025 - 03.2026
- Prepared, labeled, and packaged food items following safety and quality standards.
- Maintained organization in a fast-paced team setting while meeting production goals.
- Demonstrated reliability, time management, and attention to detail.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Medical Assistant Intern
AdventHealth Oncology
Woodridge, IL
02.2024 - 04.2025
- Assisted oncologists with patient exams, chemotherapy preparation, and follow-up visits.
- Collected and documented vitals, medical histories, and lab results in Epic EMR.
- Supported front desk operations, including patient registration, scheduling, and check-in using Epic.
- Collaborated with nurses and physicians to ensure accurate charting and efficient patient flow.
- Maintained patient comfort and safety throughout treatment procedures.
Medical Assistant Intern
Advent Health General Surgery
LaGrange, IL
02.2024 - 04.2025
- Prepared patients for minor surgical and diagnostic procedures with proper sterile setup.
- Recorded vital signs, obtained medical histories, and updated patient charts in Epic EMR.
- Assisted surgeons and nurses during procedures, maintaining sterile fields and handling instruments.
- Performed post-procedure care including wound cleaning, dressing changes, and suture/staple removal.
- Collected specimens, performed urinalysis, and ensured proper labeling and documentation.
- Provided patient education on pre- and post-operative instructions to support recovery.
Crew Member
Wendy’s
Lyons, IL
07.2023 - 01.2025
- Handled customer orders, operated fry and sandwich stations, and ensured food safety.
- Supported store openings, inventory stocking, and cash handling.
- Delivered excellent customer service and teamwork.
- Assisted in training new crew members on operational procedures and customer engagement techniques.
Crew Member
McDonald’s
Berwyn, IL
03.2023 - 08.2023
- Prepared and packaged food orders efficiently during high-volume shifts.
- Maintained a clean, sanitary, and organized work area.
- Demonstrated strong speed, accuracy, and collaboration.
Cashier
Culver’s
Lyons, IL
12.2022 - 04.2023
- Took orders and served customers promptly and accurately.
- Cleaned, sanitized, and restocked supplies to maintain work area standards.
- Worked efficiently in a fast-paced environment while ensuring customer satisfaction.
Education
Medical Assistant Diploma -
Lincoln Technical Institute
Melrose Park, IL03-2025
Skills
- Epic EMR (Clinical Charting & Front Desk Registration)
- Vital Signs & Patient History Documentation
- Injections & Lab Testing
- EKG/ECG
- Sterilization / Aseptic Technique
- Patient Preparation & Charting
- Suture Removal & Wound Care Assistance
- Telephone Techniques & Scheduling
- Patient Check-In / Check-Out
- Urinalysis & Specimen Handling
- Excellent Communication & Customer Service
- Patient scheduling
- Customer service
- HIPAA compliance
- Medical terminology knowledge
Certification
- Medical Terminology Certificate – Alison (Completed 2024)
- CPR/AED – American Heart Association (Issued January 2025 – Present)
Timeline
Medical Assistant
Loyola University Medical Center
01.2026 - Current
Team Member
Whole Foods Market (Freshpack/Prep Foods)
07.2025 - 03.2026
Medical Assistant Intern
AdventHealth Oncology
02.2024 - 04.2025
Medical Assistant Intern
Advent Health General Surgery
02.2024 - 04.2025
Crew Member
Wendy’s
07.2023 - 01.2025
Crew Member
McDonald’s
03.2023 - 08.2023
Cashier
Culver’s
12.2022 - 04.2023
Medical Assistant Diploma -
Lincoln Technical Institute
SUMMARY OF QUALIFICATIONS
- Strong foundation in both clinical and administrative medical assisting tasks.
- Trained and experienced with Epic EMR.
- Excellent interpersonal and communication skills with a compassionate, patient-centered approach.
- Reliable, organized, and adaptable to new environments and healthcare teams.
- Certified in Medical Terminology and CPR/AED.