Cindy Traylor
Huntsville,AL
Summary
Skilled medical office professional offering several years of experience cultivating seamless office operations. Personable and detail-oriented with proven track record of warmly welcoming patients and supporting needs. Quick learner proficient in office equipment operations and job-related software.
Overview
31
31
years of professional experience
Work History
Medical Office Assistant
Dr. Raymond N. Fernandez
Huntsville, AL
01.2019 - 02.2024
- Greeted patients and visitors in a professional and friendly manner.
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
- Collected payments from patients for services rendered.
- Obtained precerts for upcoming procedures.
- Obtained and entered patient information in EMR system.
- Assisted physician as needed.
Medical Assistant
Neurological Specialists
Gadsden, Alabama
12.2017 - 12.2018
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor medical procedures.
- Obtained precerts for upcoming procedures.
Sales Associate
Rack Room
Albertville, Alabama
08.2016 - 02.2017
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Opened and closed store. Did nightly drawer balance and bank deposit.
Dispatcher
G & P Distributing
Albertville, AL
07.2015 - 07.2016
- Received and dispatched calls for load services.
- Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
- Updated records of driver locations, delays, and cancellations.
Phlebotomist
Quest Diagnostics
Huntsville, Alabama
11.2010 - 05.2011
- Performed venipuncture and other blood collection procedures according to established standards.
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Maintained a clean, safe, and organized work environment.
Probate Clerk
Marshall County Probate Office
Guntersville, Alabama
07.2005 - 09.2006
- Issued drivers license, business licenses, fishing and hunting licenses.
- Issued tags for automobiles and boats.
- Applied for Alabama auto/boat licenses.
- Reconciled cash drawer daily/nighly.
Receptionist/Bariatric Coordinator
Surgical Associates of Marshall County
Boaz, AL
09.2001 - 06.2005
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Obtained precerts for bariatric procedures.
- Assisted physicians as needed.
Receptionist/Medical Assistant
Rapid Care Walk In Clinic
Boaz, AL
12.1998 - 11.2001
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Obtained in house labs and drug screening, gave injections, obtained ekgs and X-rays.
- Assisted physicians with minor surgical procedures as needed.
Triage Operator
Albertville Family Practice
Boaz, AL
07.1993 - 02.1998
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Assisted nurses and physicians as needed.
Education
Some College (No Degree) - Medical Assisting
New World Business College
Gadsden, AL05-1993
High School Diploma -
Albertville High School
Albertville, AL05-1987
Skills
- ICD-10 Coding
- EMR Software
- Patient Flow
- Problem-Solving
Timeline
Medical Office Assistant
Dr. Raymond N. Fernandez
01.2019 - 02.2024
Medical Assistant
Neurological Specialists
12.2017 - 12.2018
Sales Associate
Rack Room
08.2016 - 02.2017
Dispatcher
G & P Distributing
07.2015 - 07.2016
Phlebotomist
Quest Diagnostics
11.2010 - 05.2011
Probate Clerk
Marshall County Probate Office
07.2005 - 09.2006
Receptionist/Bariatric Coordinator
Surgical Associates of Marshall County
09.2001 - 06.2005
Receptionist/Medical Assistant
Rapid Care Walk In Clinic
12.1998 - 11.2001
Triage Operator
Albertville Family Practice
07.1993 - 02.1998
Some College (No Degree) - Medical Assisting
New World Business College
High School Diploma -
Albertville High School