Cindy Truesdell
Marsing, Idaho
Summary
Dedicated and hard-working administrative assistant with strong organizational, communication, and multitasking skills. Proven team player with excellent customer service abilities and a detail-oriented approach to daily operations. Reliable and professional, with experience supporting busy office environments through effective scheduling, record management, and front-desk coordination. Seeking a long-term position with a company to call home, where commitment, teamwork, and strong work ethic are valued.
Overview
28
28
years of professional experience
Work History
Patient Coordinator
Caldwell Family Dentistry
Caldwell, ID
12.2024 - 12.2025
- Streamlined intake procedures, reducing wait times for patient consultations.
- Implemented feedback mechanisms to improve patient satisfaction and care quality.
- Led initiatives to enhance operational efficiency within the patient coordination team.
- Ensured adherence to regulatory requirements in all patient interactions and documentation.
Patient Coordinator
New Leaf Dental
Meridian, ID
07.2024 - 12.2024
- Coordinated patient scheduling and appointments to optimize clinic workflow.
- Managed communication between patients and healthcare providers to enhance service delivery.
- Developed and maintained electronic medical records for accuracy and compliance.
- Assisted in training new staff on patient coordination processes and systems.
Dental Assistant
Owyhee Family Dentistry
Homedale, ID
08.1997 - 02.2022
- Assisted in patient preparation and comfort during dental procedures.
- Sterilized instruments and maintained cleanliness of the dental operatory.
- Managed appointment scheduling and maintained patient records efficiently.
- Supported dentists with chairside assistance during various treatments.
Education
High School Diploma -
Greenleaf Friends Academy
Greenleaf, IDSome College -
Treasure Valley Community College
Caldwell, IDCertificate - Certified Dental Assistant - Dental Assistant
American Institute of Health Technology
Boise01-1990
Skills
- Insurance verification
- Appointment scheduling
- Patient confidentiality
- Electronic records management
- Treatment Planning
- Financial Planning
- Relationship Building
- Receiving and Recording Payments
- Ability to communicate effortlessly with staff and patients
Timeline
Patient Coordinator
Caldwell Family Dentistry
12.2024 - 12.2025
Patient Coordinator
New Leaf Dental
07.2024 - 12.2024
Dental Assistant
Owyhee Family Dentistry
08.1997 - 02.2022
High School Diploma -
Greenleaf Friends Academy
Some College -
Treasure Valley Community College
Certificate - Certified Dental Assistant - Dental Assistant
American Institute of Health Technology