Cindy Williams
Bakersfield,CA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
33
33
years of professional experience
Work History
Customer Service Representative
National Seating & Mobility
10.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
General Accounting Clerk
W. A. Thompson, Inc.
12.1991 - 01.2021
- Processed accounts payable invoices, reconciled vendor statements, and issued payments in a timely manner.
- Reconciled bank statements and resolved discrepancies in a timely manner.
- Prepared journal entries to record daily activities into the general ledger system.
- Provided support for external auditors during annual audits.
- Prepared month-end closing entries for detailed reporting and recordkeeping.
- Sorted documents, matching supporting invoices to procurement documents and verifying invoices for payment.
- Verified and posted account transactions to prepare checks and maintain accounting ledgers.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
- Performed special projects as assigned by upper management.
- Recorded taxes, benefits and special compensations for salaried and hourly employees.
- Prepared and processed payrolls.
Education
High School Diploma -
North High School
Bakersfield, CA06.1981
Some College (No Degree) - Business
Bakersfield College
Skills
- Business Correspondence
- Customer Service
- Regulatory Compliance
- Invoice Verification
- Data entry
- Payment processing
- Appointment scheduling
- Clerical support
- Microsoft Excel
- Prioritization
Timeline
Customer Service Representative
National Seating & Mobility
10.2024 - Current
General Accounting Clerk
W. A. Thompson, Inc.
12.1991 - 01.2021
Some College (No Degree) - Business
Bakersfield College
High School Diploma -
North High School
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