Cindy Zuniga
Los Angeles,CA
Summary
Dynamic banking professional with a proven track record at Chase, excelling in cash management and customer service. Adept at strengthening client relationships and resolving complex issues, I effectively educate clients while motivating team members to achieve operational excellence. Committed to maintaining accuracy and enhancing customer satisfaction through diligent attention to detail.
Overview
8
8
years of professional experience
Work History
Associate Banker
Chase
Inglewood, CA
06.2021 - Current
- Maintained accurate records of all transactions, keeping track of daily activities for auditing purposes.
- Strengthened client relationships through consistent communication and personalized attention to individual needs.
- Balanced teller drawers and ATM cash.
- Resolved complex client issues by coordinating with relevant departments, ensuring timely resolution and customer satisfaction.
Shift Supervisor
Starbucks
Los Angeles, CA
01.2018 - 06.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Education
Certified Dental Assistant - Dental Hygiene
UEI College
03-2020
Thomas Jefferson
Los Angeles, CA06-2014
Skills
- Cash management
- Customer service
- Due diligence
- Educating clients
- Developing customer relationships
- Employee motivation
Languages
Spanish
Timeline
Associate Banker
Chase
06.2021 - Current
Shift Supervisor
Starbucks
01.2018 - 06.2021
Certified Dental Assistant - Dental Hygiene
UEI College
Thomas Jefferson