Cindy Killebrew

Conducted wellness visits and calls as assigned to provide comprehensive support and resources to our guests.
Maintained meticulous records of guests on hold due to hospitalization and rehabilitation, ensuring continuity of care.
Thrived in fast-paced environments, effectively managing tasks and responsibilities.
Initiated contact with new guests and their families within 24 hours of assessment, extending a warm welcome and providing essential information about HCC services. Responded promptly to inquiries regarding guest well-being.
Ensured accuracy and compliance by completing assessment check audit sheets.
Establishment of medication management processes and diabetic monitoring.
Conducted daily audits of all appointments from the prior day, including documentation and discharge summaries.
Facilitated monthly updates for case managers, fostering seamless communication and collaboration.
Proactively managed upcoming appointments for new guests, ensuring timely and efficient scheduling.

Collecting patient information, knowledge of medical terminology, detail orientation, computer competences, effective communication, and manners. Handling patient queries, concerns, and complaints. Test scheduling MRI, CT, EMG, Injections, and check-out duties for OrthoIndy and Urgent Care Clinic visits. Greet and prepare patients for examination. Performs basic orthopedic procedures per instruction, including; drawing up injectables, performing duties of an orthopedic technologic durable medical equipment, removing sutures and staples, assisting with wound care and dressing. Order x rays,vitals signs & medical history. Assist physicians with patient examinations.

Developed strong relationships with community to enhance outreach program opportunities for over 21 students.

Planned and executed successful special events, such as health events, depression and anxiety recovery, cooking classes and stop smoking programs for the community.

Mentored and supervised new students through observation, feedback, and professional development opportunities.

Organizing drop off students and material locations for the community in the US and overseas.

Social services, working effectively with the community from diverse backgrounds. Respectful and responsive to cultural beliefs and practices. while seeking out the necessary knowledge skills, and values that can enhance the delivery of services to people with varying cultural experiences associated with their race, ethnicity, gender, class, sexual orientation, religion, age or disability.