Summary
Overview
Work History
Education
Skills
Languages
Timeline

Cindy Paola Coley

Maiden,NC

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Dedicated sewer knowledgeable about constructing, labeling and decorating products in high-volume, deadline-driven production settings. Possesses technical skills that include zipper installation, fabric cut and sew construction. Interprets patterns and operates sewing equipment to create products to specification. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Server

Cracker Barrel Restaurant
03.2023 - Current
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Cultivated warm relationships with regular customers.

Sewer

Lee Industries
12.2018 - 03.2023
  • Followed sewing instructions and inspected quality of finished pieces to exceed customer expectations.
  • Maintained clean and organized work area and verified safe and proper equipment functionality to reduce downtime.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Operated sewing machines to join, reinforce, or decorate products and performed hand stitching for smaller projects.

Server

Boxcar Grille
01.2019 - 04.2022
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Cultivated warm relationships with regular customers.

Education

Phlebotomy -

Catawba Valley Community College, Hickory, NC
07.2023

High School Diploma -

Newton-Conover High School, Newton, NC
06.2012

Skills

  • Condiment Refilling
  • Dining Area Maintenance
  • Guest Satisfaction
  • Service Prioritization
  • Menu Memorization and Presentation
  • High-Energy and Stamina
  • Job Specifications
  • Production Efficiency
  • Maintaining Clean Work Areas
  • Machine Operations
  • OSHA Requirements
  • Pattern Markup

Languages

Spanish
Native or Bilingual

Timeline

Server - Cracker Barrel Restaurant
03.2023 - Current
Server - Boxcar Grille
01.2019 - 04.2022
Sewer - Lee Industries
12.2018 - 03.2023
Catawba Valley Community College - Phlebotomy ,
Newton-Conover High School - High School Diploma,
Cindy Paola Coley