Cinthia Cabrera

Working alone under minimal supervision & assisting with front desk duties.
Creating/reassigning templates and scheduling appts. for provider PTO or meetings.
Inbasket request from providers.
WorkQue request from patients communicating patient needs to provider.
Work Que for diabetic patients and classes
Reviewing and correcting business encounters for billing.
Calling patients to assist with Video visit check in.
Printing AVS for patients and providing patients with Free Faith Estimate.

• Verifying patient insurance for eligibility and benefits through insurance portal/ calling for commercial insurance and explaining copayment/deductible/ coinsurance to clients, also verifying Medicaid and Medicare, and submitting prior authorizations when needed.
• Enrolling clients in NTBHA mental health insurance if the client has no active coverage.
• Front office - checking clients in/out for appointment, scheduling appointments, reminder calls as well as no show report. Have also assisted in HR reports. Take payments and end of day payment reports.
• Maintains provider schedules in current software, Clears waiting areas and directs patients to the appropriate staff to address needs.
• Ensures patients are not left in waiting areas without the provider knowing they are present.
• Ensures patients are contacted and reminded of the next day’s appointment, Making sure patients are followed up on when they miss an appointment.
• Collaborates with the Medical Director, Clinical Manager, and Pharmacist to ensure that patients are not sent away without being served.
• Business support II

• Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
• Complete and mail bills, contracts, policies, invoices, or checks.
• Compute, record, and proofread data and other information, such as records or reports.
• Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.
• Prepare meeting agendas, attend meetings, review files, records, and other documents to obtain information to respond to requests.

• Prepare or assist in preparing simple to complex tax returns for individuals or small businesses.
• Use all appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum.
• Interview clients to obtain additional information on taxable income and deductible expenses and allowances.
• Furnish taxpayers with sufficient information and advice to ensure correct tax form completion.
• Check data input or verify totals on forms prepared by others to detect errors in arithmetic, data entry, or procedures.

• Insurance verification, checking client copayment or insurance deductible and coinsurance. requesting Prior Authorization and verifying Prior Authorizations with the insurance company, Billing insurance.

• Check clients in and out, schedule appointments, creating EOB.