Cinthia Delgado
Springhill
Summary
Dynamic Store Manager with a proven track record at AutoZone, recognized for enhancing customer service and driving sales growth. Skilled in inventory management and team leadership, I successfully implemented strategies that boosted revenue and improved operational efficiency. A strong problem-solver and team player, I excel in fostering collaborative environments.
Overview
23
23
years of professional experience
Work History
Store Manager/Hub General Manager
Autozone
12.2021 - Current
- Managed daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored team members to enhance product knowledge and customer service skills.
- Analyzed inventory levels, optimizing stock to meet customer demand and reduce shrinkage.
- Implemented promotional strategies, increasing sales through effective merchandising techniques.
- 2x President Club winner
- Doc Crain (WITTDJR) What it takes to do the Job rite...
- Leadership Certification
Store Manager
AutoZone
07.2016 - 12.2021
- Led daily operations ensuring optimal store performance and customer satisfaction.
- Managed inventory levels through effective stock control and supply chain coordination.
- Trained and mentored staff to enhance service delivery and operational efficiency.
- Developed sales strategies resulting in increased revenue and market share.
Sr. Assistant Manager
Home Depot
01.2014 - 07.2017
- Led team in executing store operations and achieving sales goals.
- Streamlined inventory management processes to enhance efficiency and reduce discrepancies.
- Mentored junior staff, fostering a collaborative work environment and professional development.
- Implemented training programs for new hires, improving onboarding effectiveness and retention rates.
Assistant Manager
AutoZone
02.2010 - 12.2012
- Led daily operations, ensuring efficient workflow and customer satisfaction.
- Trained and mentored staff on product knowledge and sales techniques.
- Implemented inventory management practices to optimize stock levels.
- Developed employee schedules to maximize coverage during peak hours.
Medcial Assistant/Receptiont
New Hope Cancer
08.2002 - 05.2009
- Supported patient scheduling and appointment management for efficient clinic operations.
- Maintained accurate medical records and documentation in compliance with regulatory standards.
- Assisted with patient intake procedures, ensuring a smooth onboarding experience.
- Coordinated communication between clinical staff and patients to enhance service delivery.
Medical Assistant
New Hope Cancer Center
08.2003 - 01.2009
- Administered medications and monitored patient responses to treatments in oncology care settings.
- Collaborated with healthcare teams to develop individualized patient care plans, enhancing treatment outcomes.
- Educated patients and families on cancer therapies, side effects, and self-care strategies for improved recovery.
- Conducted thorough assessments of patient health status, ensuring timely interventions and accurate documentation.
Education
Amerihealth
Port Richey, FLHigh School Diploma -
Howell High School
Howell New Jersey06-1988
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Team Player
- Organization
- Inventory
- Warehouse Coordinator
Accomplishments
- Exceeded monthly store sales goals months in a row.
- Achieved the national store ranking within years.
- Managed a store that exceeded company expectations in every category during the quarter.
- Increased sales by coaching department managers on new merchandising standards.
- Recruited successful new managers within one year.
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Store Manager/Hub General Manager
Autozone
12.2021 - Current
Store Manager
AutoZone
07.2016 - 12.2021
Sr. Assistant Manager
Home Depot
01.2014 - 07.2017
Assistant Manager
AutoZone
02.2010 - 12.2012
Medical Assistant
New Hope Cancer Center
08.2003 - 01.2009
Medcial Assistant/Receptiont
New Hope Cancer
08.2002 - 05.2009
Amerihealth
High School Diploma -
Howell High School
Doc Crain ,President Club Winner 2x
Doc Crain is an award that is given based on your achievement and the execution of the store...
WITTDJR- What it takes to do the job right. Getting the team to understand the customers needs and sell the right package.
President Club Winner 2x back to back
Execution of store
Exceeding Numbers
Inventory Shrink #'s vs previous year
Sales goal vs LY DIY/Commercial
Maintaining Staff and preventing turnover
Staffing