CINTHIA MARTINEZ
Houston,TX
Summary
Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions. Accountable Insurance Representative with excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service. Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.
Overview
14
14
years of professional experience
Work History
INSURANCE AGENT
ASEGURANZA MAS
02.2014 - 04.2024
- Responded to customer calls swiftly to resolve issues and answer questions.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Sales Associate
DAVILA MULTISERVICE
03.2010 - 01.2014
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
EDCOUCH ELSA HIGHT SCHOOL
Elsa05.2003
Skills
- Customer Service
Professionalism and Ethics
- Quotes and sales
- Auto insurance
Timeline
INSURANCE AGENT
ASEGURANZA MAS
02.2014 - 04.2024
Sales Associate
DAVILA MULTISERVICE
03.2010 - 01.2014
High School Diploma -
EDCOUCH ELSA HIGHT SCHOOL
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