Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Cinthia Menjivar

Brooklyn,NY

Summary

Knowledgeable and dedicated customer service professional with extensive experience in multiple industries. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Cashier Team Lead

Foodtown Of Bedfordstuyvesant
09.2022 - Current
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.

Personal Babysitter

Babysitters
05.2016 - 03.2024
  • Provided a safe environment for children, ensuring their well-being and security at all times.
  • Communicated positively with children and guardians.
  • Prepared healthy, age-appropriate snacks and meals.
  • Handled emergencies effectively, demonstrating quick thinking and responsiveness in high-stress situations.
  • Demonstrated adaptability by adjusting caregiving approaches based on individual temperament or situational requirements, resulting in a positive experience for all parties involved.
  • Prepared tasty, healthy meals for children to encourage good eating habits.

Accountant

Church
05.2014 - 11.2020
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Gathered financial information, prepared documents, and closed books.
  • Used advanced software to prepare documents, reports, and presentations.

Education

Associate of Arts - Criminal Justice

Touro College
New York, NY
07.2026

High School Diploma -

George W. Wingate High School
Brooklyn, NY
09.2015

Skills

  • Customer Service
  • Team Leadership
  • Cash Handling
  • Positive Attitude
  • Punctual and Reliable
  • Procedure Enforcement
  • Punctuality

Certification

  • First Aid/CPR Certified
  • OSHA 10
  • OSHA 30

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Cashier Team Lead

Foodtown Of Bedfordstuyvesant
09.2022 - Current

Personal Babysitter

Babysitters
05.2016 - 03.2024

Accountant

Church
05.2014 - 11.2020

Associate of Arts - Criminal Justice

Touro College

High School Diploma -

George W. Wingate High School
Cinthia Menjivar