Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

CINTHIA MELISSA FERNANDEZ

Houston

Summary

Community Health Worker with extensive experience at Harris Health, specializing in patient assessment and care coordination. Bilingual in Spanish, effectively advocates for clients to ensure access to essential services while adhering to HIPAA regulations. Demonstrated success in enhancing team collaboration and community outreach, leading to improved patient outcomes through dedicated support and advocacy.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Community Health Worker

Harris Health
Houston
02.2022 - Current
  • Assessed the impact of social determinants of health on patient outcomes.
  • Acted as an advocate for clients when interacting with insurance companies or government agencies.
  • Provided assistance with completing forms related to public benefits programs.
  • Coordinated transportation for clients to medical appointments or other necessary services.
  • Participated in outreach activities such as health fairs or community events.
  • Helped people enroll in programs, arrange transportation and coordinate paperwork.
  • Maintained accurate records of patient data in a secure electronic database.
  • Conducted home visits to assess the health needs of patients and their families.
  • Notified individuals regarding appointment follow-ups and referrals and provided transportation to appointments.

Telehealth Navigator

Harris Health
Houston
02.2024 - 04.2025
  • Provided navigation training and support to new crew members, enhancing team skills and knowledge.
  • Coordinated with ground support to facilitate effective communication and logistical planning.
  • Collaborated with other professionals such as social workers, case managers, medical staff. to coordinate care for clients.
  • Conducted intake assessments with new clients to determine eligibility for services and develop appropriate action plans.

Patient Care Certified Nursing Assistant

Harris Health
Houston
03.2020 - 02.2022
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Assisted nursing staff with admissions, discharges, transfers, intake and output measurements and specimen collection.
  • Demonstrated basic knowledge of first aid techniques when needed.
  • Participated in educational programs related to personal care nursing assistant responsibilities.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Supplied, collected and emptied patient bedpans on frequent basis.
  • Collected specimens from patients for laboratory testing purposes.
  • Measured intake and output levels accurately throughout shift.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Reported abnormal changes or patterns in physical, mental and emotional conditions to nursing staff and understood and followed regulations regarding injury or possible abuse.
  • Assisted patients with daily activities such as bathing, dressing, eating and grooming.

Environmental Services Housekeeper

Harris Health System-LBJ Hospital
Houston
11.2018 - 03.2020
  • Maintained floors with regular sweeping, mopping and vacuuming.
  • Emptied trash receptacles and disposed of waste materials properly.
  • Adhered to departmental policies regarding safety protocols while performing job duties.
  • Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
  • Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
  • Dusted, swept and mopped to maintain clean, safe environment for clients.

Education

High School Diploma -

SDR Home Schooling Equivalent
Houston, TX
05-2008

Some College (No Degree) - Public Health

Houston Community College
Houston, TX

Skills

  • Patient assessment
  • Care coordination
  • Public outreach
  • Bilingual in Spanish
  • Electronic health records
  • Community outreach
  • Encounter documentation
  • Team collaboration
  • HIPAA guidelines

Certification

  • License Community Health Worker
  • Certified Nurse Assistance

Languages

Spanish
Professional

References

References available upon request.

Timeline

Telehealth Navigator

Harris Health
02.2024 - 04.2025

Community Health Worker

Harris Health
02.2022 - Current

Patient Care Certified Nursing Assistant

Harris Health
03.2020 - 02.2022

Environmental Services Housekeeper

Harris Health System-LBJ Hospital
11.2018 - 03.2020

High School Diploma -

SDR Home Schooling Equivalent

Some College (No Degree) - Public Health

Houston Community College

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