Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cinthya Contreras

Dallas TX,TX

Summary

Dedicated cashier with a proven track record at La Madeleine, showcasing exceptional customer service and accuracy in financial transactions. Excelled in building customer relationships, enhancing repeat business through empathy and integrity. Skilled in maintaining a balanced cash drawer and promoting customer loyalty programs, demonstrating a strong work ethic and attention to detail.

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

9
9
years of professional experience

Work History

Cashier

La Madeleine
05.2017 - 02.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Customer Service Cashier

Nordstrom
Dallas, TX
02.2015 - 08.2017
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Met customer service goals and exceeded customer expectations.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Counted money in drawers at beginning and end of each shift.

Education

High School Diploma -

W. H. Adamson High
Dallas, TX
05.2013

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cleaning and sanitizing
  • Order taking

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Cashier

La Madeleine
05.2017 - 02.2024

Customer Service Cashier

Nordstrom
02.2015 - 08.2017

High School Diploma -

W. H. Adamson High
Cinthya Contreras