Summary
Work History
Education
Skills
Timeline
Generic

Cinthya Ramos

West Palm Beach,FL

Summary

Driven Cashier with a proven track record at Dollar Tree Stores, excelling in customer service and cash management. Demonstrated ability to enhance customer satisfaction and loyalty through efficient service and accurate transactions. Skilled in conflict resolution and cash handling, contributing to a 20% increase in repeat business by fostering strong customer relations and maintaining high accuracy levels in all financial dealings.

Work History

Cashier

Dollar Tree Stores
06.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Education

Julio Pino Machado
Santa Clara, Cuba

4to Año - Ciencias De La Salud

Universidad De Ciencias Medicas De Villa Clara
Villa Clara, Cuba

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling
  • Cleaning and sanitizing
  • Money Handling
  • Reliability and punctuality
  • Cash handling and management
  • Customer Relations
  • Cash Register Operation
  • Organizational abilities
  • Order Taking
  • Professionalism and Courtesy
  • Cash Management
  • Cash register systems
  • Cash handling expertise
  • Payment Processing
  • Conflict Resolution
  • Refunds and exchanges
  • Merchandise Restocking
  • Cash Drawer Balancing
  • Payment Collection
  • ID Verification
  • Currency counting

Timeline

Cashier

Dollar Tree Stores
06.2024 - Current

Julio Pino Machado

4to Año - Ciencias De La Salud

Universidad De Ciencias Medicas De Villa Clara
Cinthya Ramos