Summary
Work History
Education
Skills
Languages
Timeline
Generic

Citlali Perez

21034 Cameron Rd, Coupland,TX

Summary

Dynamic and dedicated professional with a strong background in customer service at JW Marriott Hotel. Proven ability to enhance guest experiences through effective communication and empathy. Skilled in transaction processing and loss prevention, consistently maintaining a clean and organized environment while fostering customer loyalty and satisfaction.

Work History

Cashier

JW Marriott Hotel
Austin, TX
12.2025 - Current
  • Processed customer transactions accurately and efficiently at point of sale.
  • Maintained clean and organized checkout area to enhance guest experience.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Education

High School Diploma -

Weiss High School
Pflugerville, TX
05.2025

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Customer relations
  • Loss prevention

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Cashier

JW Marriott Hotel
12.2025 - Current

High School Diploma -

Weiss High School