Citlaly Saldana Moreno
Ukiah,CA
Summary
Dynamic and dedicated professional with extensive experience in customer service at The Alley Grill. Proven ability to enhance customer satisfaction through effective cash handling and strong team collaboration. Recognized for implementing workflow improvements that increased operational efficiency while maintaining high standards of cleanliness and organization.
Overview
2
2
years of professional experience
Work History
Cashier
The Alley Grill
08.2025 - Current
- Executed transaction processing with precision, ensuring accurate cash handling and enhancing customer satisfaction.
- Facilitated customer menu selections by delivering in-depth product knowledge.
- Ensured cleanliness and organization of workstations while adhering to health and safety standards.
- Facilitated collaboration among team members to enhance service speed during peak hours.
Waitress
The Mac Cullum House
04.2025 - 12.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Processed orders efficiently using point-of-sale systems.
- Maintained cleanliness and organization of dining area and tables.
Cashier
The Alley Grill Food Truck
01.2024 - 08.2025
- Handled customer inquiries and resolved issues promptly, fostering positive relationships.
- Monitored inventory levels, communicating needs to management for timely replenishment of supplies.
- Implemented suggestions for workflow improvements that enhanced overall efficiency in daily operations.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Clear Make High School
Lakeport 12.2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Money handling
- Reliability and punctuality
- Customer relations
Languages
Spanish
Native or Bilingual
Timeline
Cashier
The Alley Grill
08.2025 - Current
Waitress
The Mac Cullum House
04.2025 - 12.2025
Cashier
The Alley Grill Food Truck
01.2024 - 08.2025
High School Diploma -
Clear Make High School