Sports
C. J. Wise
Sales & Marketing
North Brunswick,NJ
Summary
Energetic Sales and Marketing Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills with ability to understand client needs and close sales. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Bringing 4.5 years of related experience.
Overview
4
4
years of post-secondary education
5
5
years of professional experience
Work History
Sales Associate
Ashley Homestore
North Brunswick, NJ
03.2018 - 03.2020
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Engaged with customers to effectively build rapport and lasting relationships.
- Drove team revenue totals by bringing in over $1.8million in 2 years.
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
- Educated customers on promotions to enhance sales.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Prepared merchandise for sales floor by pricing or tagging.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
Account Executive
Avante Partners
Bridgewater, NJ
06.2017 - 02.2018
- Drove new business development through qualifying leads, building relationships and executing strategic sales.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Identified customer needs and achieved service levels that met and exceeded expectations.
- Collected information from clients before securing accounts, verifying payments and special needs.
- Liaised between clients and support team to resolve issues quickly and effectively.
- Upsold special packages while preparing quotes for potential clients, consistently maintaining accuracy.
- Trained approximately 20 new sales associates in a year.
- Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
- Monitored sales team performance and provided constructive feedback.
Proximity Marketer
Renewal By Andersen
Glassboro, Cranford, NJ
10.2016 - 07.2017
- Tracked key metrics and developed spreadsheets and data models.
- Worked quickly to weed out customers unlikely to buy to focus attention on valuable prospects.
- Offered customers best-fit, beneficial solutions from available Renewal By Anderson product line.
- Stayed current on product specs and prices and accurately updated display product literature.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
Team Meber
Road Runner Sport
North Brunswick, Nj
04.2016 - 06.2017
- Elevated customer satisfaction through followup and enthusiastic customer service.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Supported efficient and timely replenishment of sales floor merchandise.
- Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Maintained clean sales floor and straightened and faced merchandise.
Education
Marketing
Rowan University
Glasser, NJ 09.2013 - 05.2017
Skills
Team management
Project organization
Problem resolution
Operational improvement
Relationship development
Sales training
Upselling
Excellent people skills
Accomplishments
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Photography
Quote
Your time is limited, so don’t waste it living someone else’s life.
Steve Jobs
Timeline
Sales Associate
Ashley Homestore
03.2018 - 03.2020
Account Executive
Avante Partners
06.2017 - 02.2018
Proximity Marketer
Renewal By Andersen
10.2016 - 07.2017
Team Meber
Road Runner Sport
04.2016 - 06.2017
Marketing
Rowan University
09.2013 - 05.2017