Claire Altree
San Antonio
Summary
I am a loyal and skilled employee who very much is looking forward to working somewhere where I can dedicate myself and grow as a person in a positively charged environment. I enjoy working and like to keep a light-hearted approach in the workplace but also take the things I am tasked with seriously; I take pride in the work I do and make sure I am thorough and respectful of the task at hand. I am very much a people person and conscientiously do my best to keep those I work with and for happy at all times while still maintaining focus on the needs of the business and guests.
Overview
15
15
years of professional experience
Work History
Server/Bartender
Kunstler Brewing
San Antonio, TX
11.2025 - 06.2026
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Managed table assignments efficiently, optimizing workflow and minimizing wait times during peak hours.
- Trained new staff on menu items, service protocols, and safety standards to enhance team performance.
- Collaborated with kitchen staff to ensure timely food delivery and adherence to quality standards.
- Developed strong relationships with regular patrons, contributing to a welcoming atmosphere and loyalty program participation.
Shiftlead
Dos Sirenos Brewing
San Antonio, TX
06.2024 - 11.2025
- Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
- Monitored product quality, ensuring compliance with health standards and company specifications.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Established positive rapport with customers and staff members alike through strong communication skills.
Manager
Flying Saucer
San Antonio, Texas
08.2011 - 06.2021
- Planning and executing top-line private, tasting, philanthropic, and online events successfully, increasing sales and staying in the black.
- Preparing schedules, and adjusting staffing pars based upon staffing and prior sales trends by year/week to keep labour at appropriate cost.
- HR focused responsibilities including employee record keeping and updating, ie: certifications, data, terminations, and hires.
- Fluency in high stress and high volume situations while maintaining a positive environment. Capable of considering the needs of the guest, employee, and establishment quickly and reacting as is most fair to all involved.
- Familiarity with CTUIT, Excel, Hotschedules, Aloha, Netchex, Word, in addition to other programs, with the ability and drive to learn more.
- Accounting experience- able to do a full P&L statement with the ability to take full inventory, check variances and account for losses/overages. Was also trained to aid Home Office and other locations in their accounting duties.
- Confidence in analyzing cost of goods and appropriately pricing items with the ability to assess appropriate spending vs need.
- FOH Training and Continued Education- select and maintain a core group of trainers as is appropriate, monitor all classrooms and trainee progress in real time, conduct all orientations and final reviews in-person, lead educational reviews during employee meetings and optional continued education classes on beer, food, and service standards.
- Communicate thoroughly, effectively and respectfully of all people while being happy to collaborate, consider and adapt to the subject/task at hand.
- Fully kitchen-line trained with Manager Food Safety certification. (Issued 2020-10-15)
- Certified Beer Server Cicerone and active TABC (issued 2021-08-05) with general and specific knowledge regarding beer and its service/storage standards. Also very passionate about beer as it would; current Co-Chair of San Antonio's Pink Boots Chapter.
- Familiar and capable of various R&M tasks with the ability to troubleshoot need/appropriate cost for outside contractors. Manual skills include upholstery, some plumbing and electrical, small appliance fixes, etc.
- Deep running respect for those I work with and a strong drive to constantly better the environment.
Education
Incomplete -
Whittier College
Whittier, California01-2010
Diploma - undefined
La Jolla Country Day School
San Diego, California05-2009
Skills
- Employee training
- Complex problem-solving
- Budget control
- Team development
- Strong communication
- Strong work ethic
- Cash handling
- Exceptional customer service
- High volume dining
Accomplishments
- TABC valid through 10/26/2027
- ServSafe valid through 10/27/2030
Languages
Spanish
Limited Working
Timeline
Server/Bartender
Kunstler Brewing
11.2025 - 06.2026
Shiftlead
Dos Sirenos Brewing
06.2024 - 11.2025
Manager
Flying Saucer
08.2011 - 06.2021
Diploma - undefined
La Jolla Country Day School
Incomplete -
Whittier College