Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Claire Bonnes

New Richmond,WI

Summary

Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction. Hardworking cosmetologist bringing 7+ years of experience. Effectively bring in new customers and maximize loyalty by delivering exceptional service to every guest. Knowledgeable about keeping clean, well-stocked and properly sanitized stations.

Overview

6
6
years of professional experience

Work History

Cosmetologist

Self-employeed
09.2021 - Current
  • Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
  • Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
  • Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
  • Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
  • Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
  • Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
  • Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
  • Educated clients on proper hair care techniques to promote healthier hair between appointments.
  • Expanded the salon''s service offerings by mastering new techniques in hairstyling, coloring, cutting, extensions application among others.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Answered phone calls and emails to schedule client appointments.
  • Processed payments, entering sales in register for prompt customer service.

Cosmetologist

Juut Salonspa
09.2017 - 09.2021
  • Developed creative techniques to provide clients with latest hairstyles.
  • Utilized latest techniques in balayage, ombre, highlights and color correction.
  • Increased revenue through effective customer service and inventory management.
  • Demonstrated thorough knowledge of all salon products and services.
  • Attended hair shows, classes and seminars to stay up-to-date on latest trends.
  • Used social media platforms to promote salon and services.
  • Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Developed new techniques to improve appearance of customer and provide different looks.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.
  • Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
  • Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
  • Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.

Education

Associate Degree - Cosmetology

Aveda Institute
Minneapolis, MN
08.2017

High School Diploma -

New Richmond High School
New Richmond, WI
05.2016

Skills

  • Issue Resolution
  • Strong Manual Dexterity
  • Relationship Building
  • Hair Coloring and Highlighting
  • Active Listening
  • Client Education
  • Product Expertise
  • Friendly Communication
  • Clear Communication
  • Selling and Upselling
  • Sales Expertise
  • Social Skills
  • Scheduling Appointments
  • Continuing Education
  • Salon Management
  • Licensed Cosmetologist
  • Effective communication
  • Social media promotion

Timeline

Cosmetologist

Self-employeed
09.2021 - Current

Cosmetologist

Juut Salonspa
09.2017 - 09.2021

Associate Degree - Cosmetology

Aveda Institute

High School Diploma -

New Richmond High School

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Claire Bonnes