Claire Cuellar
San Antonio,TX
Summary
Dedicated sales and marketing professional with proven success exceeding goals, retaining customers and maintaining strong reputation for customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Leasing and Marketing Professional
Greystar Property Management
02.2021 - Current
- Enhanced client experience through conducting professional property tours and showcasing community features.
- Streamlined lease administration processes, ensuring accuracy and timely completion of all required documentation.
- Coordinated move-ins and move-outs efficiently, minimizing vacancy periods between tenants.
- Developed and executed promotional social media campaigns for property listings, resulting in higher visibility and greater interest from potential tenants.
- Coordinated open house events, showcasing properties to potential renters and contributing to increased lease signings.
- Analyzed competitor pricing strategies, adjusting rental rates accordingly to remain competitive within the market.
Leasing Professional
Carbon Thompson Multifamily - The Addison At Medical Center
03.2020 - 11.2020
- Maintained detailed records of tenant interactions, enabling effective communication across team members when addressing ongoing issues or requests.
- Provided personalized tours of properties, showcasing unit features and amenities tailored to each prospect''s needs.
- Developed marketing materials to highlight property features and attract potential renters.
- Increased lease renewals by building strong relationships with tenants and addressing their concerns promptly.
- Conducted comprehensive market research to understand competitor offerings and adjust rental pricing accordingly.
Front Office Manger
Marriott International LLC.
04.2017 - 02.2020
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
- Assisted sales department in upselling hotel services, increasing revenue through upgrades and add-on packages.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
Education
High School Diploma -
John B. Connally High School
05.2012
Skills
- Sales expertise
- Social Media Management
- Vendor Relations
- Relationship Building
- Computer Proficiency
- Client Retention
- Customer Relationship Building
- Interpersonal communication skills
- Account Management
- File Management
Certification
- Dale Carnegie Sales Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Leasing and Marketing Professional
Greystar Property Management
02.2021 - Current
Leasing Professional
Carbon Thompson Multifamily - The Addison At Medical Center
03.2020 - 11.2020
Front Office Manger
Marriott International LLC.
04.2017 - 02.2020
High School Diploma -
John B. Connally High School
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