Claire Flakker
Washington,DC
Summary
Motivated public relations student with a solid foundation in marketing and customer service. Proven track record in enhancing guest experiences through effective customer relations. Hardworking individual with strong written and oral communication skills to achieve required results and success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Airbnb Co Host
Airbnb
Washington, DC
06.2023 - Current
- Managed guest communications, addressing inquiries, and resolving complaints professionally.
- Optimized Airbnb performance using analytics tools
- Created detailed property listings with high-quality photos and descriptions.
- Conducted pre arrival inspections to ensure cleanliness and safety standards.
- Provided guests with clear instructions on amenities, and local recommendations.
Babysit
Private Family Client
Washington, DC
06.2024 - 08.2024
- Helped parents by handling daily tasks.
- Anticipated needs and solved problems.
- Built trust through dependable care, and clear communication.
Childcare Assistant Teacher
Busy Bee Daycare
Washington, DC
06.2023 - 08.2023
- Worked with parents to meet children’s needs.
- Helped create activities for kids' development.
- Learned to plan and organize classroom activities (Busy Bees is known for it's daily routine to engage children)
Sales Associate
Mason & Greens
Washington, DC
08.2022 - 10.2022
- Helped customers with questions and complaints.
- Restocked shelves, and kept the store organized.
- Processed transactions and handled cashier duties.
Childcare Assistant
Breathing Space: Wellness program
Washington , DC
06.2021 - 08.2021
- Assisted camp leader with tasks and responsibilities in my first job.
- Took initiative to contribute and support camp activities.
- Gained an appreciation for customer service.
Education
High School Diploma -
Washington Latin PCS
Washington, DC06-2024
Bachelor of Arts - Public Relations
American University
Washington, DCSkills
- Organizational skills; planning
- Active listening
- Diligent
- Troubleshooting
- Intellectually curious; research
- Cultural awareness
- Marketing
- Guest relations management; superb hospitality
Accomplishments
- Honors 9th, 11th and 12th of high school
- Girl scout Merit Awards
Certification
- Red Cross Babysitting Certification
Affiliations
- Girl Scouts | 2012–2019
Led community projects, earned the Bronze Award, and organized activities and camping trips. - Christ Church Volunteer | 2021–Present
Prepared meals for the homeless and provided childcare, enhancing teamwork and communication. - Living Classrooms Volunteer | 2020
Helped remove invasive species, developing teamwork and environmental awareness. - Animal Rescue League Volunteer | 2019
Assisted with animal care, learning responsibility and empathy. - Hill Center Art Volunteer | 2018–2019
Supported children with art activities, fostering creativity and communication.
Timeline
Babysit
Private Family Client
06.2024 - 08.2024
Airbnb Co Host
Airbnb
06.2023 - Current
Childcare Assistant Teacher
Busy Bee Daycare
06.2023 - 08.2023
Sales Associate
Mason & Greens
08.2022 - 10.2022
Childcare Assistant
Breathing Space: Wellness program
06.2021 - 08.2021
- Red Cross Babysitting Certification
High School Diploma -
Washington Latin PCS
Bachelor of Arts - Public Relations
American University
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