Claire Kennedy
Denver,CO
Summary
Professional in the service industry, excelling in sales strategies and customer satisfaction. Skilled in relationship building, phone communications, and problem-solving. Consistently exceeding sales targets and striving for growth opportunity. Known for fostering trust with clients, and driving business growth. Eager to learn more, and continue to share my knowledge with my peers.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Licensed Insurance Agent
Farmers Insurance Agency
05.2025 - Current
- Calculate quotes and educate potential clients on insurance options while using persuasive sales techniques.
- Make cold and warm calls to clients who may be interested in discussing their coverages.
- Marketing to gain business
Service Advisor
Loveland Ford, Ken Garff Ford
08.2021 - 05.2025
- Communication oriented and focused on providing exceptional service to exceed customer satisfaction standards.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services. Regularly a top producing advisor.
- Master in claims processing and warranty procedures.
- Supported overall success of the service department by working well with technicians, and other colleagues alike.
- Skilled in over the phone communications, and problem solving.
Field Service Technician
Colorado Event Productions
06.2018 - Current
- Primarily focused on providing a safe and enjoyable customer experience.
- Maintained a high level of professionalism in all interactions with clients.
- Detail oriented to ensure events are safe, and run smoothly.
- Skilled in troubleshooting technical and mechanical operations of equipment and systems.
Education
Front Range Community College
Automotive Technology
Fort Collins, CO05-2022
High School Diploma -
Fossil Ridge Highschool
Fort Collins, CO05-2021
Skills
- Customer Service
- Communication
- Phone etiquette
- Trustworthy
- Sales strategy's
- Calm under stress
- Relationship building
- Organized
Certification
- Licensed Property and Casualty Insurance Producer - 2025-2027
Timeline
Licensed Insurance Agent
Farmers Insurance Agency
05.2025 - Current
Service Advisor
Loveland Ford, Ken Garff Ford
08.2021 - 05.2025
Field Service Technician
Colorado Event Productions
06.2018 - Current
Front Range Community College
Automotive Technology
High School Diploma -
Fossil Ridge Highschool