CLAIRE KETTERLIN
Summary
Detail-oriented individual with exceptional communication and leadership skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Bartender & Caterer
Top Tier Catering
08.2022 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practice
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server & Bartender (Summer)
Verdure
05.2021 - 08.2022
- Memorized frequent customer preferences to build relationships and loyalty
- Trained new staff members, improving team efficiency and service quality
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Tea Barista
Waterstill Inc.
06.2020 - 05.2022
- Built strong customer relationships through personalized service
- Promoted the company's culture, values, and mission through customer interactions
- Delivered efficient and courteous service
- Promoted to Assistant Manager at age 17
Education
Bachelor of Arts and Sciences - Psychology
Texas Tech University
08-2025
High School Diploma -
Amarillo High School
05.2022
Skills
- Strong leadership skills, demonstrated by training and mentoring new staff to improve service delivery
- Dependable and trustworthy; consistently manages responsibilities and completes tasks efficiently and on schedule
- Excellent interpersonal skills, effective at building rapport with colleagues and clients
- Exceptionally flexible and quick to refocus in dynamic, fast-paced environments
Timeline
Bartender & Caterer
Top Tier Catering
08.2022 - Current
Server & Bartender (Summer)
Verdure
05.2021 - 08.2022
Tea Barista
Waterstill Inc.
06.2020 - 05.2022
Bachelor of Arts and Sciences - Psychology
Texas Tech University
High School Diploma -
Amarillo High School
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