Summary
Overview
Work History
Education
Skills
Timeline
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Claire McGinty

Two Rivers,WI

Summary

I am a motivated individual willing to take on challenging roles. I am a quick learner and I'm always willing to learn new things. I have lots of experience with customer service and I have taken on leadership roles as well. I am also very hardworking and I want to excell and be successful in this job.

Overview

3
3
years of professional experience

Work History

Restaurant Hostess

Cool City Brewing Companty
Two Rivers, WI
01.2023 - Current
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Greeted customers and escorted them to their tables.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
  • Greeted guests and sat customers at tables or in waiting areas.
  • Communicated with servers about new tables, changes in food availability and customer comments.

Shift Leader

Two Rivers Parks and Recreation
Two Rivers, WI
05.2022 - 08.2023
  • Assisted in training new employees on shift operations.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.

Server

Machut's Supper Club
Two Rivers, WI
02.2021 - 07.2021
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Provided excellent customer service to ensure satisfaction.

Education

High School Diploma -

Two Rivers High School
Two Rivers, WI
06-2023

Associate of Science -

University of Wisconsin - Green Bay
Green Bay, WI
05-2023

Skills

  • Customer Service
  • Relationship Building
  • Active Learning
  • Strong Verbal and Written Communication
  • Role Modeling
  • Problem-Solving
  • Goal Setting and Tracking
  • Team Collaboration and Leadership
  • Positive Attitude

Timeline

Restaurant Hostess

Cool City Brewing Companty
01.2023 - Current

Shift Leader

Two Rivers Parks and Recreation
05.2022 - 08.2023

Server

Machut's Supper Club
02.2021 - 07.2021

High School Diploma -

Two Rivers High School

Associate of Science -

University of Wisconsin - Green Bay

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Claire McGinty