Claire Roberts
Bob Evans Restaurants
Kalamazoo,MI
4
years of professional experience
Claire Roberts is a hardworking student at Western Michigan University with experience in customer service roles. Seeking part-time employment.
Work History
Server
3 Months- Effectively managed 6 table sections, delivering excellent customer service to each guest.
- Awarded "Sales Champion" title during an upselling competition
- Kept calm during rush hours, ensuring order accuracy, timely delivery, and overall guest satisfaction
- Collaborated with kitchen staff to guarantee order accuracy and reduce wait times.
- Happily greeted guests, setting a positive tone for their dining experience
- Followed food safety protocols, therefore, providing a safe and sanitary environment for both customers and staff
- Developed friendly relationships with regulars, leading to repeat business
- Used slow hours to restock and clean
Customer Service
2 Years- Developed customer relationships by providing excellent service.
- Answered incoming calls and provided requested information and service.
- Provided customer service at the front desk.
- Trained new employees on store procedures, policies, and promoting outstanding customer service.
- Provided friendly customer service at all times to ensure guest satisfaction.
- Provided customer service in a timely manner.
Dance Teacher
11 Months- Provided individual feedback to students to enhance their dance techniques.
- Provided individual attention when needed to help students with specific skill development issues.
- Assessed student progress through observation and feedback during class sessions.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Maintained a positive and encouraging classroom environment, fostering a passion for dance and creativity among students.
- Built positive relationships with students, parents, colleagues and administrators.
Assistant Dance Teacher
1 Year 9 Months- Assisted in teaching dance techniques to students of various skill levels.
- Collaborated with lead instructors to develop lesson plans and class schedules.
- Demonstrated proper dance movements and provided one-on-one guidance to students.
- Demonstrated proper stretching techniques before each class session.
- Encouraged students to take risks and push themselves outside of their comfort zone.
Education
High School Diploma
Skills
Customer Service
Leadership
Charismatic
Easy to talk to
Public Speaking
Teamwork and collaboration
Upselling
Strong work ethic
Order accuracy
POS operation
High energy and stamina
Timeline
Server
Bob Evans Restaurants
05.2026 - 08.2026Read More
Dance Teacher
The Dance Factory
06.2024 - 05.2025Read More
Customer Service
Tropical Rayz Tanning Salon
07.2023 - 07.2025Read More
Assistant Dance Teacher
The Dance Factory
08.2022 - 05.2024Read More
Coldwater High School
High School Diploma
Read More