Claire Smith
Cornelia,GA
Summary
Dynamic and dedicated professional with a proven track record at The Attic, excelling in multitasking and guest engagement. Leveraged exceptional customer service and cash handling skills to enhance customer satisfaction and streamline operations. Demonstrated a strong work ethic and sales expertise, significantly contributing to a positive and efficient work environment.
Overview
5
5
years of professional experience
Work History
Server
The Attic
Clarkesville, GA
07.2024 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Claire’s Babysitting
Self Employed
Savannah, GA
01.2020 - Current
- Provided one-on-one care for children with autism, tailoring activities to meet their developmental needs and preferences.
- Engaged in effective communication with parents to ensure a clear understanding of each child’s daily routine, behavior, and needs.
- Developed and implemented age-appropriate learning activities to enhance cognitive, emotional, and social development.
- Ensured a safe and nurturing environment for children, supervising them during play, meals, and nap times.
- Demonstrated patience and compassion, adapting to each child’s unique challenges and strengths, including non-verbal communication and sensory sensitivities.
- Assisted with daily tasks such as feeding, dressing, and toileting, promoting self-sufficiency and encouraging independence.
- Collaborated with parents and therapists to follow tailored care plans and maintain progress in therapy goals for autistic children.
- Managed multiple children at once, balancing the needs of neurotypical and neurodiverse children while maintaining a positive and structured environment.
Sales Associate
Hello Retail Therapy
Pooler, GA
01.2023 - 07.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Restaurant Hostess
Tequilas Town
Savannah, GA
06.2021 - 07.2023
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Restaurant Hostess
Spankys
Pooler, GA
01.2022 - 06.2022
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Checked in with servers to confirm preparedness before seating customers.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Marketing -
Liberty University
Lynchburg, VASkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Cleanliness standards
- Sales expertise
- Sales Techniques
- Suggestive Selling
Timeline
Server
The Attic
07.2024 - Current
Sales Associate
Hello Retail Therapy
01.2023 - 07.2024
Restaurant Hostess
Spankys
01.2022 - 06.2022
Restaurant Hostess
Tequilas Town
06.2021 - 07.2023
Claire’s Babysitting
Self Employed
01.2020 - Current
Marketing -
Liberty University