Summary
Overview
Work History
Skills
Bilingual
Languages
Timeline
Generic

Clara Flores

Santa Ana,CA

Summary

Driven professional with a proven track record in customer service and operational efficiency, demonstrated during tenure at 99 Cents Only. Excelled in customer assistance, showcasing exceptional work ethic and empathy. Skilled in cash handling and maintaining cleanliness, contributing to enhanced customer experiences and operational standards. Actively volunteered, further honing organizational and community engagement skills.

Overview

16
16
years of professional experience

Work History

Cashier

99 Cents Only
10.2017 - 05.2024
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.

Custodian

Disneyland Resort
04.2015 - 11.2016
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.

Volunteer

School
09.2008 - 06.2017
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Enhanced educational opportunities by volunteering as teaching assistant in underprivileged areas.
  • Fostered sense of community, organizing neighborhood gatherings.

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Bilingual

Spanish

Languages

Spanish
Professional Working

Timeline

Cashier

99 Cents Only
10.2017 - 05.2024

Custodian

Disneyland Resort
04.2015 - 11.2016

Volunteer

School
09.2008 - 06.2017

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Clara Flores