Summary
Overview
Work History
Education
Skills
Timeline
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Clara Griebel

Minneapolis,MN

Summary

Dedicated Front End Supervisor well-versed in satisfying customers with exceptional service and support. Accurate and efficient in handling money, assigning tasks and maintaining customer areas. Prepared to bring two years of experience to dynamic new position.

Overview

4
4
years of professional experience

Work History

Front End Lead Supervisor

Marshalls
11.2021 - Current
  • Monitored cash drawers in seven checkout stations to verify adequate cash supply.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Trained newly hired sales team in upselling techniques.
  • Mentored new sales associates to contribute to store's positive culture.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Softball Coach

Minnesota Fastpitch Academy
08.2019 - 03.2022
  • Offered constructive feedback to players to help reach goals.
  • Developed relationships with players to provide ongoing support and encouragement.
  • Developed and delivered effective and engaging coaching sessions to improve performance.
  • Provided guidance to players in overcoming challenges and identifying opportunities.
  • Established clear benchmarks for performance and monitored individual and team progress.
  • Facilitated team building activities and workshops to improve communication, collaboration and productivity.
  • Utilized various coaching models and techniques to maximize player success.

Education

High School Diploma -

White Bear Lake Area High School
White Bear Lake, MN
06.2023

Skills

  • Cash Counting and Handling
  • Complaint Resolution
  • Customer Service
  • Administrative Support
  • Problem-Solving Skills
  • Team Supervision

Timeline

Front End Lead Supervisor

Marshalls
11.2021 - Current

Softball Coach

Minnesota Fastpitch Academy
08.2019 - 03.2022

High School Diploma -

White Bear Lake Area High School

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Clara Griebel