Clara Hess
Anchorage,AK
Summary
Certified Medical Assistant with relevant experience in fast-paced healthcare settings. Strong background in patient care, medical terminology, and electronic health record systems. Showcased ability to manage multiple tasks simultaneously and adapt to changing environments or demands. Success noted in improving clinic workflow efficiency and contributing positively to team-focused environments. I will be relocating to Albany, New York.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Alaska Facial Plastic Surgery & ENT
Anchorage, Alaska
01.2024 - Current
- As a Medical Assistant at a Facial Plastic Surgery and ENT clinic, I was responsible for opening and preparing the clinic each day, ensuring all equipment was set up, patient areas were clean, and office supplies were stocked for efficient operations.
- I managed sterilization and infection control protocols, ensuring proper cleaning and sterilization of instruments and maintaining compliance with health and safety regulations.
- I assisted in various facial plastic surgery and ENT office procedures by preparing the treatment area, organizing supplies, and providing direct support to physicians during patient care. I prepared patients for exams and procedures, including taking vital signs, updating medical histories, and assisting with patient positioning.
- Additionally, I provided post-operative care instructions, educated patients on procedure aftercare, and addressed patient concerns in a compassionate, professional manner.
- My role also included performing administrative tasks such as answering phone calls, scheduling appointments, managing patient records, and handling patient intake and billing. I worked closely with surgeons and ENT specialists to ensure high-quality care and smooth clinic operations.
Surgical Assistant/Front Desk Receptionist
Adirondack Oral and Maxillofacial Surgery
Albany, NY
08.2023 - 01.2024
- In my role as a Check-In Receptionist at an oral surgery medical office, I was responsible for greeting and registering patients, managing appointment schedules, and ensuring the accurate collection of patient information and insurance details.
- I maintained a welcoming and efficient front desk environment, answered phone calls, and addressed patient inquiries with professionalism and care.
- Additionally, I coordinated patient check-ins, verified medical histories, and assisted with administrative tasks such as billing, scheduling follow-ups, and preparing patient records for the surgical team.
- As I transitioned into the role of a Surgical Assistant, my responsibilities expanded to supporting oral surgeons during procedures. I closely monitored patients' vital signs during oral surgeries, ensuring accurate tracking of blood pressure, heart rate, and oxygen levels. I was also responsible for tracking and documenting the medications and anesthesia used throughout the surgical process, maintaining strict attention to dosage and administration times.
- I adhered to rigorous sterilization practices, preparing surgical instruments, and ensuring compliance with infection control protocols.
- Additionally, I played a key role in maintaining clinic flow by managing surgical supplies, ensuring the operating room was stocked and organized, and assisting the surgical team with the smooth progression of each procedure.This version provides a seamless transition between both roles while clearly outlining your duties and responsibilities.
Medical Assistant
Alpine Urgent Care
Anchorage, Alaska
01.2021 - 08.2023
- I provided comprehensive support to healthcare providers by assisting with the diagnosis and treatment of patients with a wide range of injuries and medical concerns.
- My responsibilities included greeting and registering patients, taking medical histories, and performing vital sign assessments. I also assisted with minor procedures, such as wound care, suturing, splinting, and dressing changes, while ensuring that all necessary supplies and equipment were available.
- I helped the healthcare team with the preparation and administration of injections, vaccines, and medications, ensuring patient safety and comfort. In addition to clinical duties, I maintained the daily operations of the clinic by ensuring the treatment rooms were clean, sanitized, and well-stocked with necessary medical supplies.
- I managed inventory by monitoring stock levels, placing orders for supplies, and ensuring the proper storage and organization of medications and equipment.
- I also supported the clinic's workflow by managing patient flow, scheduling follow-up appointments, and assisting with administrative tasks such as patient intake, insurance verification, and recordkeeping.
- Throughout my role, I was committed to providing compassionate care in a fast-paced environment while ensuring a smooth and efficient operation of the urgent care facility.
Education
BLS -
American Red Cross Association
Anchorage, Alaska12-2024
High School Diploma -
Raven Correspondence Home School
Anchorage, Alaska05-2019
Skills
- Patient-focused care
- Check-in coordination
- Phlebotomy
- Medical office administration
- Medical procedures
- Patient scheduling
- Medical supply inventory
- Suture removal
- Vital signs and examinations
- Patient management
- Compassionate
Timeline
Medical Assistant
Alaska Facial Plastic Surgery & ENT
01.2024 - Current
Surgical Assistant/Front Desk Receptionist
Adirondack Oral and Maxillofacial Surgery
08.2023 - 01.2024
Medical Assistant
Alpine Urgent Care
01.2021 - 08.2023
BLS -
American Red Cross Association
High School Diploma -
Raven Correspondence Home School