Clara Murphy
Las Cruces,NM
Summary
Customer focused professional with extensive experience at Ross and in the restaurant industry. Proven ability to enhance customer satisfaction through exceptional service and effective problem-solving. Skilled in cash handling and POS operations, while having great teamwork and collaboration to drive sales and maintain a welcoming environment.
Overview
9
9
years of professional experience
Work History
Sales Associate
Ross
3050 E Lohman
06.2025 - Current
- Assisted customers in locating products and provided exceptional service to enhance shopping experience.
- Maintained store cleanliness and organization, ensuring an inviting environment for shoppers.
- Operated point-of-sale systems efficiently, processing transactions accurately and quickly.
- Collaborated with team members to restock shelves, maximizing product availability and visual appeal.
- Resolved customer inquiries and concerns promptly, contributing to overall satisfaction and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
Front Desk Receptionist
Oriental Medicine Clinic
3003 Hillrise Dr
02.2023 - 07.2023
- Managed patient check-ins and appointment scheduling to enhance clinic workflow.
- Communicated effectively with patients, addressing inquiries and providing information on services offered.
- Maintained organized patient records and ensured compliance with privacy regulations.
- Coordinated with healthcare providers to streamline patient referrals and follow-up appointments.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Server
Napolitos
310 S Mesquite
08.2022 - 12.2022
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely order fulfillment.
- Assisted in training new team members on menu offerings and service standards.
- Managed multiple tables efficiently while maintaining high service quality.
- Implemented upselling techniques to increase sales of daily specials and promotions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
Sales Associate
Chevrolet Motors
Las Cruces, NM
03.2021 - 08.2021
- Assisted customers in product selection, enhancing shopping experience and satisfaction.
- Operated point-of-sale systems efficiently, ensuring quick and accurate transaction processing.
- Collaborated with team members to manage merchandise displays, improving visual appeal and sales engagement.
- Conducted product demonstrations to educate customers on features and benefits, driving informed purchasing decisions.
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
Server, Hostess, Prep
Thaindia
1445 W Picacho
02.2017 - 01.2018
- Provided exceptional customer service in a fast-paced dining environment.
- Assisted with menu knowledge, ensuring accurate order taking and delivery.
- Maintained cleanliness and organization of dining area and service stations.
- Processed payments accurately, handling cash and credit transactions efficiently.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Secretary/ Assistant Hiring Manager
Local Union #16
Las Cruces Nm
04.2017 - 12.2017
- Managed scheduling and calendar coordination for executives to optimize time management.
- Facilitated communication between departments, ensuring timely information exchange and collaboration.
- Prepared and organized meeting materials, enhancing efficiency of executive briefings.
- Developed filing systems to improve document retrieval and maintain records accuracy.
- Maintained daily report documents, memos and invoices.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
High School Diploma - Basic General
Onate High School
Las Cruces, NM08.2007
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Outgoing personality
- Cash handling
- Cash register operation
- Store opening and closing
- POS system operation
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Ross
06.2025 - Current
Front Desk Receptionist
Oriental Medicine Clinic
02.2023 - 07.2023
Server
Napolitos
08.2022 - 12.2022
Sales Associate
Chevrolet Motors
03.2021 - 08.2021
Secretary/ Assistant Hiring Manager
Local Union #16
04.2017 - 12.2017
Server, Hostess, Prep
Thaindia
02.2017 - 01.2018
High School Diploma - Basic General
Onate High School