Clara Stewart
Wexford,PA
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons. Proven ability to train new staff and maintain a warm atmosphere.
Overview
7
7
years of professional experience
Work History
Server
Walnut Grill
Wexford, PA
07.2024 - Current
- Provided exceptional customer service to enhance dining experience.
- Collaborated with kitchen staff to ensure timely order delivery.
- Trained new servers on restaurant procedures and menu offerings.
- Implemented upselling techniques to increase overall sales revenue.
- Maintained cleanliness and organization of dining area and service stations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Hostess
Waffles, Incaffeinated
Wexford, PA
08.2023 - 06.2024
- Greeted and seated guests promptly, enhancing overall dining experience.
- Managed reservation system efficiently, optimizing table turnover rates.
- Trained new hostesses on customer service standards and operational procedures.
- Maintained a clean and safe environment for customers and coworkers.
- Continuous and quick problem-solving to make sure that customer issues were resolved quickly and effectively.
Event Coordinator
Lake Club
Poland, OH
08.2019 - 06.2022
- Planned events for the member's children.
- Ensured that materials were purchased for events.
- Assisted with any problems that arose throughout events.
- Created a warm atmosphere for members and their children.
Education
Bachelor of Science - Biology
Community College of Allegheny County
Pittsburgh, PA05.2029
High School Diploma -
North Allegheny Senior High School
Wexford, PA05.2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Ability to work in a team
- Ability to work under pressure
- Fast learner
- Adaptability
Timeline
Server
Walnut Grill
07.2024 - Current
Hostess
Waffles, Incaffeinated
08.2023 - 06.2024
Event Coordinator
Lake Club
08.2019 - 06.2022
Bachelor of Science - Biology
Community College of Allegheny County
High School Diploma -
North Allegheny Senior High School