Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Server
Cracker Barrell Old Country Store
09.2016 - Current
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Sales Associate
Lennox International
02.2021 - 03.2023
Engaged with customers to effectively build rapport and lasting relationships.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Server
Brass Tap
09.2020 - 01.2021
Handled cash transactions accurately, contributing to balanced daily financial reports.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
Bachelor of Science - Business Administration And Management
University of North Carolina At Charlotte
Charlotte, NC
05.2025
Skills
Strong Work Ethic
Exceptional customer service
Cash Handling
Guest Engagement
High-volume dining
Food safety understanding
Timeline
Sales Associate
Lennox International
02.2021 - 03.2023
Server
Brass Tap
09.2020 - 01.2021
Server
Cracker Barrell Old Country Store
09.2016 - Current
Bachelor of Science - Business Administration And Management