Clare Morrisey
Lockhart,TX
Summary
Dynamic hospitality professional with extensive experience as General Manager at Rusty Cannon Pub, excelling in guest relations and inventory management. Proven track record of enhancing customer satisfaction and driving revenue through effective conflict resolution and strategic promotions. Adept at leading teams and ensuring compliance with safety regulations.
Overview
24
24
years of professional experience
Work History
General Manager
Rusty Cannon Pub-Austin
11.2015 - 12.2025
- Oversaw daily operations, enhancing service efficiency and customer experience
- Managed staff scheduling, training, and performance evaluations
- Resolved customer concerns, strengthening satisfaction and loyalty
- Managed cash handling and balanced daily receipts, ensuring financial accuracy and accountability
- Implemented sales promotions and upselling strategies
- Maintained inventory levels and coordinated supply orders
- Ensured compliance with health, safety, and alcohol regulations
- Supported team with hands-on leadership and problem-solving
Bar Manager
Freddie's Place - Austin, Tx
12.2004 - 06.2015
- Led bar operations, ensuring exceptional customer service and satisfaction
- Trained bartenders and servers on best practices, enhancing service quality and safety compliance
- Promoted specials and upsold menu items, contributing to increased revenue
- Managed inventory and placed orders for bar supplies
- Handled cash register and balanced daily receipts
Bartender
Carlos'n Charlie's-Austin
04.2002 - 08.2009
- Crafted and served drinks per recipes and customer preferences
- Delivered friendly and efficient service to enhance guest experiences
- Ensured cleanliness and organization of bar area for optimal guest satisfaction
- Handled cash transactions and balanced register at end of shift
Bartender
Docs Motorworks-Austin
04.2005 - 05.2009
- Mixed and served drinks while fostering engaging interactions with guests
- Provided exceptional customer service to enhance guest experience in high-volume setting
- Executed accurate cash handling and balanced register to ensure financial integrity
- Assisted team with daily opening and closing tasks to ensure smooth operations
Education
General Studies - Some college
Del Mar College
Corpus Christi05.1995
General Studies - High school diploma
Washington High School
Washington05.1989
Skills
- Hospitality management
- Guest relations
- Event marketing
- Inventory management
- Food safety and preparation
- Retail sales and merchandising
- Customer support
- Conflict resolution
- Supervisory experience
- Organizational skills
- Technical proficiency
- Microsoft Office applications
- Problem-solving abilities
- Cash handling
- Phone client interaction
- Communication skills
Languages
English
Timeline
General Manager
Rusty Cannon Pub-Austin
11.2015 - 12.2025
Bartender
Docs Motorworks-Austin
04.2005 - 05.2009
Bar Manager
Freddie's Place - Austin, Tx
12.2004 - 06.2015
Bartender
Carlos'n Charlie's-Austin
04.2002 - 08.2009
General Studies - Some college
Del Mar College
General Studies - High school diploma
Washington High School