Clare Reyna
Clarkston,MI
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
18
18
years of professional experience
Work History
Faurecia Management Shared Services Representative
Faurecia Automotive North America Headquarters
Auburn Hills, MI
10.2021 - Current
- Demonstrated strong problem solving skills when faced with challenging situations or complex inquiries from customers.
- Prepared detailed audit reports outlining findings and recommendations for corrective action plans.
- Corresponded with external auditors regarding audit procedures, findings, conclusions.
Quality Manager
Faurecia Automotive Seating
Wentzville, MO
07.2020 - 10.2021
- Established positive relationships with customers through effective communication techniques.
- Resolved customer complaints in a professional manner while remaining empathetic to their concerns.
- Established processes to ensure efficient workflow throughout the organization.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Supplier Quality Engineer
Faurecia Automotive Seating
02.2020 - 07.2020
- Evaluated the adequacy of internal controls related to quality management system elements including process control, product release and supplier management.
Quality Manager
Faurecia Automotive Seating
Sterling Heights, MI
12.2018 - 02.2020
- Developed and implemented quality management systems to ensure compliance with customer requirements.
- Provided training and support to junior account representatives, fostering team development.
Senior Quality Engineer
Faurecia Automotive Seating
11.2016 - 12.2018
- Collaborated with other departments to identify root causes of systemic problems.
- Documented processes related to problem resolution and created training materials for new staff members.
UAP Quality Engineer
Faurecia Automotive Seating
10.2015 - 11.2016
- Implemented corrective measures to prevent future occurrences of the same issue.
- Created detailed reports outlining problem solving techniques used in specific cases.
- Responded promptly to inquiries regarding product or service issues, providing timely updates as needed.
Production Supervisor
Faurecia Automotive Seating
09.2013 - 10.2015
Production Team Leader
Faurecia Automotive Seating
10.2010 - 09.2013
Industrial Engineer Technician
Inteva Automotive/Orion Cockpit Operations
Orion, MI
06.2006 - 12.2009
Education
Bachelor’s in Business Development -
Oakland University
12-2026
IATF 16949:2016/ ISO 9001:2015)- Lead Auditor
Omnex Engineering & Management, Inc.Internal Lead Auditor- Faurecia/ Forvia Automotive
Faurecia/ Forvia AutomotiveVDA 6.3:2016 To VDA 6.3:2023 Process Auditor
TopQM-Systems LLCAutomotive Core Tools For Process And System Audit
TopQM-Systems LLCSkills
- Strong leadership skills
- Effective communication skills
- Proficient in Microsoft applications
- Quality-oriented team player
- Customer Relationship Management
Volunteer Experience
- Servants of Jesus of the Divine Mercy, 05/2015, Current
- Gleaners Community Food Bank, 09/2015, Current
Timeline
Faurecia Management Shared Services Representative
Faurecia Automotive North America Headquarters
10.2021 - Current
Quality Manager
Faurecia Automotive Seating
07.2020 - 10.2021
Supplier Quality Engineer
Faurecia Automotive Seating
02.2020 - 07.2020
Quality Manager
Faurecia Automotive Seating
12.2018 - 02.2020
Senior Quality Engineer
Faurecia Automotive Seating
11.2016 - 12.2018
UAP Quality Engineer
Faurecia Automotive Seating
10.2015 - 11.2016
Production Supervisor
Faurecia Automotive Seating
09.2013 - 10.2015
Production Team Leader
Faurecia Automotive Seating
10.2010 - 09.2013
Industrial Engineer Technician
Inteva Automotive/Orion Cockpit Operations
06.2006 - 12.2009
Bachelor’s in Business Development -
Oakland University
IATF 16949:2016/ ISO 9001:2015)- Lead Auditor
Internal Lead Auditor- Faurecia/ Forvia Automotive
VDA 6.3:2016 To VDA 6.3:2023 Process Auditor
Automotive Core Tools For Process And System Audit
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