Clarence Ballard
Pahoa,HI
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
30
30
years of professional experience
Work History
Store Manager of Operations
Marketplace ltd.
Hamilton, Bermuda
01.2011 - 07.2024
- Developed and maintained store policies, procedures and operations manual.
- Evaluated employee performance on a regular basis to ensure quality standards were met.
- Managed inventory levels and ensured accurate ordering of merchandise.
- Created weekly schedules for staff members according to business needs.
- Developed relationships with vendors to negotiate better prices on supplies.
- Provided feedback on product selection, layout, displays and promotions.
- Reviewed financial statements including profit and loss reports.
Store Manager
Harps Foods
Bentonville, AR
03.1994 - 04.2011
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Recruited, trained and supervised new employees.
- Analyzed financial data to identify areas of improvement.
Education
Associate of Applied Science - Business Management
U of Pheonix
Bentonville, AR02-2010
Skills
- POS Systems
- Promotional planning
- Employee Training
- Supply Ordering
- Operational budgeting
- Shift Scheduling
- Team Development
Affiliations
- Golfing
- hiking
Timeline
Store Manager of Operations
Marketplace ltd.
01.2011 - 07.2024
Store Manager
Harps Foods
03.1994 - 04.2011
Associate of Applied Science - Business Management
U of Pheonix
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