Summary
Overview
Work History
Education
Skills
Timeline
Generic

Clarence (CJ) Cordell

THURMONT,MD

Summary

Proven leader and strategic planner with a track record of enhancing profitability and client satisfaction at Cordell Homes, LLC. Excelled in project management and customer service, securing repeat business through top-quality delivery and efficient resource management. Skilled in negotiations and operations management, consistently achieving project goals with optimal cost control. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

41
41
years of professional experience

Work History

Independent Business Owner

Cordell Homes, LLC
Thurmont, MD
04.2020 - Current
  • Managed day-to-day operations with strong organizational skills, ensuring smooth workflows and timely completion of tasks.
  • Increased client satisfaction by providing personalized business solutions and exceptional customer service.
  • Enhanced company reputation by delivering top-quality products and services, ensuring repeat business from satisfied clients.
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
  • Delivered compelling sales presentations to prospective clients emphasizing the benefits of partnering with our organization.
  • Negotiated favorable contracts with suppliers, securing high-quality materials at competitive prices for improved profitability.
  • Interacted well with customers to build connections and nurture relationships.

Project Manager/ Office Manager

Cordell Custom Homes
Frederick MD
07.1983 - 04.2019
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Identified plans and resources required to meet project goals and objectives.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Managed projects from procurement to commission.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained computer and physical filing systems.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Managed office operations while scheduling appointments for department managers.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Education

High School Diploma -

Damascus High School
Damascus, MD
06.1983

Skills

  • Social Media Marketing
  • Strategic Planning
  • Business Development
  • Operations Management
  • Financial Administration
  • Vendor Relations
  • Planning and execution
  • Project Management
  • Cost control and analysis
  • Negotiation
  • Customer Service

Timeline

Independent Business Owner

Cordell Homes, LLC
04.2020 - Current

Project Manager/ Office Manager

Cordell Custom Homes
07.1983 - 04.2019

High School Diploma -

Damascus High School
Clarence (CJ) Cordell