Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Claribel Gonzalez

Phoenix,AZ

Summary

Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems.

Overview

5
5
years of professional experience

Work History

Medical Receptionist

Arbor Medical Group
Scottsdale, AZ
09.2023 - Current
  • Greeted and checked in patients, updating patient information in computer system.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Assisted with filing of medical records and documents, maintaining accurate electronic files.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Performed data entry tasks related to billing and collections procedures.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Trained new staff on office procedures, insurance processes and medical terminology.

Mail Carrier

Contract Positions
Phoenix, AZ
12.2021 - 12.2022
  • Sorted mail to be delivered according to route and customer address.
  • Scanned packages for delivery tracking.
  • Delivered packages and letters to residential customers.
  • Collected signatures from recipients of registered mail items.
  • Informed customers of package arrival or delays when necessary.
  • Responded to customer inquiries regarding postal services and products.
  • Provided friendly customer service at all times while delivering mail.
  • Verified accuracy of addresses before delivering packages.
  • Delivered mail along prescribed route and retrieved additional mail from relay boxes.
  • Sorted mail for delivery, arranging mail in delivery sequence.

Cafeteria Worker

Deer Valley Unified School District
Phoenix, AZ
08.2019 - 05.2020
  • Assisted in the preparation of food items, such as sandwiches, salads, and desserts.
  • Stocked shelves with necessary supplies for cafeteria operations.
  • Served customers quickly and efficiently while maintaining high standards of customer service.
  • Operated cash registers accurately and efficiently to process payments from customers.

Education

Maricopa Community Colleges - Rio Salado Community College
Tempe, AZ
12-2022

Skills

  • Patient Check-In
  • Patient Admission
  • Charting And Clinical Documentation
  • Insurance Billing Procedures
  • Insurance Verifications
  • Communicating With Patient Families
  • Front Desk Operations
  • Customer Service

Languages

Spanish
Native/ Bilingual
English
Full Professional

References

References available upon request.

Timeline

Medical Receptionist

Arbor Medical Group
09.2023 - Current

Mail Carrier

Contract Positions
12.2021 - 12.2022

Cafeteria Worker

Deer Valley Unified School District
08.2019 - 05.2020

Maricopa Community Colleges - Rio Salado Community College

Similar Profiles

CREATE PROFILE
Claribel Gonzalez