Marina E Castillo Calderon
Gaithersburg,MD
Summary
Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems.
Overview
5
5
years of professional experience
Work History
Medical Receptionist
AHAVA Rehab Center
Liberty, NY
08.2022 - 10.2023
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Checked patients in and out for appointments and collected co-payments.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Packer
PepsiCo
Liberty, NY
06.2018 - 09.2020
- Packed products in accordance with specified instructions.
- Labeled boxes, crates, and other containers accurately.
Education
GED -
Liberty Central School District
Liberty, NYSkills
- Patient Check-In
- Patient Admission
- Patient Charting
- Co-Payment Collection
- New Patient Intake
- Insurance Verifications
- Patient Registration
Timeline
Medical Receptionist
AHAVA Rehab Center
08.2022 - 10.2023
Packer
PepsiCo
06.2018 - 09.2020
GED -
Liberty Central School District