Summary
Overview
Work History
Education
Skills
Timeline
Generic

Clarice Hancock

North Colt,AR

Summary

Dynamic supervisor with a proven track record at Hino Motors Manufacturing U.S.A., excelling in inventory management and employee training. Successfully implemented process improvements that enhanced workflow efficiency, while fostering a culture of safety compliance and teamwork. Recognized for resolving customer inquiries effectively, ensuring high satisfaction levels.

Overview

2026
2026
years of professional experience

Work History

Supervisor

Hino Motors Manufacturing U.S.A
, AR
01.2022 - Current
  • Supervised daily operations to ensure team efficiency and compliance with policies.
  • Trained new employees on safety standards and operational procedures.
  • Coordinated scheduling to optimize staff coverage during peak hours.
  • Monitored inventory levels and facilitated timely restocking processes.
  • Implemented process improvements to enhance workflow and reduce downtime.
  • Conducted performance evaluations to provide feedback and support employee development.
  • Resolved customer inquiries and complaints to maintain satisfaction levels.
  • Collaborated with management to develop training materials for team members.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Complied with company policies, objectives and communication goals.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.

Assistant Team Leader

Hino Motors Manufacturing U.S.A
, AR
08.2014 - 08.2018
  • Assisted team leader in daily operations and team coordination tasks.
  • Supported training and onboarding of new team members effectively.
  • Facilitated communication between management and production staff regularly.
  • Monitored inventory levels and reported discrepancies promptly.
  • Organized team meetings to discuss project updates and objectives.
  • Assisted team leader in managing daily operations, delegating tasks and monitoring performance.
  • Trained new team members, tracked current team members' skills achievement, verified safe operating practices and reported and analyzed work-related injuries.
  • Monitored workflow and identified areas for improvement in order to maximize productivity levels.
  • Provided technical support to team members when needed.
  • Encouraged teamwork among staff members by recognizing individuals' contributions towards overall success.

Assistant Manager

K Tops Plastic
, AR
01.2006 - 01.2010
  • Assisted in managing daily operations and team workflows at K-Tops Plastic.
  • Coordinated staff schedules and ensured coverage for all shifts effectively.
  • Developed training materials to enhance employee understanding of safety protocols.
  • Resolved employee conflicts and promoted a positive work environment actively.
  • Evaluated staff performance and provided feedback for professional development regularly.
  • Supervised daily operations, including scheduling shifts and assigning duties.
  • Ensured compliance with safety regulations and company policies.
  • Manage a team of 65, on 5 different lines

Manufacturing Line Leader

Boars Head Provisions Co
North Colt, AR
01.2000 - 01.2005
  • Led daily operations on the manufacturing line to ensure efficiency.
  • Trained new team members on safety protocols and equipment usage.
  • Monitored production quality and addressed any issues promptly.
  • Packaging products.
  • Forklift operating.
  • Plastic machine operator.
  • Implemented best practices for equipment maintenance and troubleshooting.
  • Supervised team performance and provided constructive feedback regularly.
  • Assisted in scheduling shifts to optimize productivity on the line.
  • Thermal reader.
  • Inventory management.

Transportation

Laid Law Transit
North Colt, AR
01.1996 - 01.1999
  • Coordinated transportation needs for large-scale shows.
  • Followed all applicable laws and regulations for transportation.
  • Coordinated the daily transportation needs of residents.

Rental Furniture Manufacturing

Rentone
, AR
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified the needs of customers promptly and efficiently.

Education

High School Diploma -

Forrest City High School
Forrest City Arkansas
05-1995

Skills

  • Inventory management
  • Employee training
  • Process improvement
  • Safety compliance
  • Team leadership
  • Customer service

Timeline

Supervisor

Hino Motors Manufacturing U.S.A
01.2022 - Current

Assistant Team Leader

Hino Motors Manufacturing U.S.A
08.2014 - 08.2018

Assistant Manager

K Tops Plastic
01.2006 - 01.2010

Manufacturing Line Leader

Boars Head Provisions Co
01.2000 - 01.2005

Transportation

Laid Law Transit
01.1996 - 01.1999

Rental Furniture Manufacturing

Rentone

High School Diploma -

Forrest City High School