Clarice Hancock
North Colt,AR
Summary
Dynamic supervisor with a proven track record at Hino Motors Manufacturing U.S.A., excelling in inventory management and employee training. Successfully implemented process improvements that enhanced workflow efficiency, while fostering a culture of safety compliance and teamwork. Recognized for resolving customer inquiries effectively, ensuring high satisfaction levels.
Overview
2026
2026
years of professional experience
Work History
Supervisor
Hino Motors Manufacturing U.S.A
, AR
01.2022 - Current
- Supervised daily operations to ensure team efficiency and compliance with policies.
- Trained new employees on safety standards and operational procedures.
- Coordinated scheduling to optimize staff coverage during peak hours.
- Monitored inventory levels and facilitated timely restocking processes.
- Implemented process improvements to enhance workflow and reduce downtime.
- Conducted performance evaluations to provide feedback and support employee development.
- Resolved customer inquiries and complaints to maintain satisfaction levels.
- Collaborated with management to develop training materials for team members.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Collaborated with other departments to coordinate workflow processes between teams.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Tracked progress on projects and provided timely feedback to staff members.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
Assistant Team Leader
Hino Motors Manufacturing U.S.A
, AR
08.2014 - 08.2018
- Assisted team leader in daily operations and team coordination tasks.
- Supported training and onboarding of new team members effectively.
- Facilitated communication between management and production staff regularly.
- Monitored inventory levels and reported discrepancies promptly.
- Organized team meetings to discuss project updates and objectives.
- Assisted team leader in managing daily operations, delegating tasks and monitoring performance.
- Trained new team members, tracked current team members' skills achievement, verified safe operating practices and reported and analyzed work-related injuries.
- Monitored workflow and identified areas for improvement in order to maximize productivity levels.
- Provided technical support to team members when needed.
- Encouraged teamwork among staff members by recognizing individuals' contributions towards overall success.
Assistant Manager
K Tops Plastic
, AR
01.2006 - 01.2010
- Assisted in managing daily operations and team workflows at K-Tops Plastic.
- Coordinated staff schedules and ensured coverage for all shifts effectively.
- Developed training materials to enhance employee understanding of safety protocols.
- Resolved employee conflicts and promoted a positive work environment actively.
- Evaluated staff performance and provided feedback for professional development regularly.
- Supervised daily operations, including scheduling shifts and assigning duties.
- Ensured compliance with safety regulations and company policies.
- Manage a team of 65, on 5 different lines
Manufacturing Line Leader
Boars Head Provisions Co
North Colt, AR
01.2000 - 01.2005
- Led daily operations on the manufacturing line to ensure efficiency.
- Trained new team members on safety protocols and equipment usage.
- Monitored production quality and addressed any issues promptly.
- Packaging products.
- Forklift operating.
- Plastic machine operator.
- Implemented best practices for equipment maintenance and troubleshooting.
- Supervised team performance and provided constructive feedback regularly.
- Assisted in scheduling shifts to optimize productivity on the line.
- Thermal reader.
- Inventory management.
Transportation
Laid Law Transit
North Colt, AR
01.1996 - 01.1999
- Coordinated transportation needs for large-scale shows.
- Followed all applicable laws and regulations for transportation.
- Coordinated the daily transportation needs of residents.
Rental Furniture Manufacturing
Rentone
, AR
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified the needs of customers promptly and efficiently.
Education
High School Diploma -
Forrest City High School
Forrest City Arkansas05-1995
Skills
- Inventory management
- Employee training
- Process improvement
- Safety compliance
- Team leadership
- Customer service
Timeline
Supervisor
Hino Motors Manufacturing U.S.A
01.2022 - Current
Assistant Team Leader
Hino Motors Manufacturing U.S.A
08.2014 - 08.2018
Assistant Manager
K Tops Plastic
01.2006 - 01.2010
Manufacturing Line Leader
Boars Head Provisions Co
01.2000 - 01.2005
Transportation
Laid Law Transit
01.1996 - 01.1999
Rental Furniture Manufacturing
Rentone
High School Diploma -
Forrest City High School
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