Clarissa Amaya
Sylmar,CA
Summary
Compassionate caregiver with a strong focus on health monitoring, personal care, and customer service. Committed to enhancing resident well-being through effective communication and problem-solving skills.
Dedicated professional with experience in caregiving and customer service roles. Skilled in time management, cash handling, and maintaining a clean environment. Ready to leverage strong interpersonal skills to support client satisfaction and safety.
Overview
2026
2026
years of professional experience
2
2
years of post-secondary education
Work History
Caregiver
Nursing Home
Sylmar, CA
01.2025 - 11.2025
- Assisted residents with daily living activities and personal care needs.
- Monitored resident health and reported changes to nursing staff.
- Maintained cleanliness and organization of resident rooms and common areas.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
Cashier / waitress
Mariscos el culichi
San Fernando, California
07.2024 - 11.2025
- Processed customer transactions accurately and efficiently at busy seafood restaurant.
- Handled cash, credit, and digital payments while ensuring secure transactions.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Assisted in stocking merchandise and ensuring product availability for customers.
- Maintained cleanliness and organization of the checkout area at all times.
- Stocked shelves with merchandise when needed.
Customer Service Cashier
Asumares
San Fernando, CA
01.2024 - 08.2025
- Processed customer transactions efficiently and accurately at busy retail location.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Maintained a clean and organized checkout area to enhance shopping experience.
- Managed cash register operations, including handling cash and electronic payments.
- Assisted in restocking merchandise to ensure product availability for customers.
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Collected credit card and cash payments to complete transactions for customer orders.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Balanced cash drawers at the end of each shift.
Customer Service Sales Representative
Office
Sylmar, CA
- Assisted customers with product inquiries and order placements.
- Maintained knowledge of current promotions and sales to inform customers.
- Handled returns and exchanges according to company policies.
- Answered incoming customer calls regarding product questions, sales inquiries, and complaints.
- Performed follow-up calls to confirm customer satisfaction with product or service received.
- Negotiated prices and set up contracts to finalize sales agreements.
- Processed orders, forms, applications, and requests.
Education
Learn 4 Life
San Fernando, California 01.2024 - 11.2025
Skills
- Customer service
- Communication skills
- Problem solving
- Time management
- Cash handling
- Health monitoring
- Meal preparation
- Inventory management
- Medication and appointment reminders
- Elderly care
- Patient care
- Dependable and responsible
- Bilingual
- Verbal and written communication skills
- Cash handling accuracy
- Verbal/written communication
- Outgoing personality
- Reliable and punctual
- Sales expertise
- Money handling
- Payment processing
- Self-checkout assistance
- Problem resolution
Languages
English
Professional
Spanish
Professional
Timeline
Caregiver
Nursing Home
01.2025 - 11.2025
Cashier / waitress
Mariscos el culichi
07.2024 - 11.2025
Customer Service Cashier
Asumares
01.2024 - 08.2025
Learn 4 Life
01.2024 - 11.2025
Customer Service Sales Representative
Office