Clarissa Coronado
Waco,TX
Summary
Customer Service Representative / Cashier adept at greeting customers, counting money, collecting payments, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem-solving. Detail-oriented with strong communication skills. Dependable, trustworthy, and always willing to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Cashier
Dollar Tree
Waco, TX
03.2024 - Current
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy.
- Maintained a balanced cash drawer, ensuring accurate accounting.
- Restocked and organized merchandise.
- Assisted customers with returns, refunds, and resolving transaction issues.
- Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
Customer Service Cashier
Walmart
Hewitt, TX
06.2023 - 11.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Performed cash, card, and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
Cashier
Poco Loco Supermarket
Waco, TX
09.2022 - 04.2023
- Welcomed customers and helped determine their needs
- Operated cash register for cash, checks, and credit cards.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at the beginning and end of shifts.
- Restocked and organized merchandise during downtime.
- Adapted quickly to new technologies, ensuring seamless transition periods for both staff and customers.
Cashier
Raising Cane's Restaurants
Waco, TX
05.2020 - 06.2022
- Took orders at drive-thru and front counter and provided guests with great service.
- Demonstrated outgoing friendly behavior, positive attitude and interacted well with staff and customers.
- Managed cash transactions for drive-thru, maintaining accuracy and efficiency.
- Developed strong communication skills while interacting with diverse clientele daily.
- Cross-trained in other areas of the restaurant to provide additional support during busy periods.
- Encouraged customers to make additional purchases by highlighting current deals.
- Recognized for excellent customer interactions due to ability to quickly assess individual needs while maintaining a positive attitude even under stressful conditions.
- Able to take control under busy circumstances in the workplace
Education
High School Diploma -
University High School
Waco, TX05.2022
Skills
Customer Service
Customer Assistance
Patience and Empathy
Reliability and punctuality
Organizational abilities
Professionalism and Courtesy
Team Collaboration
Adaptable and Flexible
Work Task Prioritization
Cooperative Attitude
Work Ethics and Integrity
Time management skills
Cash Handling
Cash Register Operation
Complex Problem-Solving
Employee Training
Team Leadership
Languages
Spanish
Limited Working
Timeline
Cashier
Dollar Tree
03.2024 - Current
Customer Service Cashier
Walmart
06.2023 - 11.2023
Cashier
Poco Loco Supermarket
09.2022 - 04.2023
Cashier
Raising Cane's Restaurants
05.2020 - 06.2022
High School Diploma -
University High School