Summary
Overview
Work History
Education
Skills
Reference
References
Timeline
Generic

Clarissa Crouch

Crossville,TN

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

35
35
years of professional experience

Work History

Cashier

Exxon Mobil
Crossville , TN
05.2023 - Current
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Cashier

Henbo's BP
Jamestown, TN
03.2022 - 05.2023
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Performed other duties as assigned by management.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Maintained work area and kept cash drawer organized.

Assistant Manager

Dollar General
Crossville, TN
02.2021 - 03.2022
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Ensured compliance with safety regulations and company policies.
  • Maintained up-to-date knowledge of company products and services.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Cashier

Dollar Tree
Indianapolis, IN
03.2015 - 08.2019
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.
  • Performed other duties as assigned by management.
  • Answered customer questions and provided store information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Processed sales transactions to prevent long customer wait times.

Substitute Teacher

Fentress County Board Of Education
Jamestown, TN
08.1998 - 05.2013
  • Provided instruction and guidance to students in the absence of a regular teacher.
  • Implemented school policies and procedures in the classroom.
  • Monitored student progress throughout the day.
  • Encouraged positive behavior among students through effective communication techniques.
  • Promoted a safe and secure atmosphere within the classroom setting.
  • Administered tests and assessments according to school guidelines.
  • Enforced classroom routines to keep students on schedule and operating at consistent level.
  • Established and enforced rules for behavior and procedures to maintain order among students.
  • Requested as substitute teacher based on excellent referrals and trusted performance.

Purchasing Assistant

Fentress County Hospital
Jamestown, TN
06.1989 - 10.1992
  • Reviewed purchase orders and invoices for accuracy.
  • Maintained records of all purchases, pricing, and other important data.
  • Created reports on the status of current orders, inventory levels, and deliveries.
  • Coordinated shipping schedules between vendors and customers as necessary.
  • Identified discrepancies between purchase orders, invoices and delivered items.
  • Monitored stock levels to ensure sufficient supplies were available at all times.
  • Worked closely with Accounts Payable department to resolve invoice discrepancies.

Education

High School Diploma -

Clarkrange High School
Clarkrange, TN
05-1993

Skills

  • Customer Service
  • Returns processing
  • Product Recommendations
  • POS Systems
  • ID Verification
  • Customer Relations
  • Retail Merchandising
  • Cleaning and sanitizing
  • Daily Reporting
  • Time management skills
  • Ordering and stocking
  • Credit and cash transactions
  • Written and verbal communication

Reference

  • Junior Hixson 931-267-2282
  • Crystal Neely 931-267-6539
  • Chris Gunter 931-510-3724

References

References available upon request.

Timeline

Cashier

Exxon Mobil
05.2023 - Current

Cashier

Henbo's BP
03.2022 - 05.2023

Assistant Manager

Dollar General
02.2021 - 03.2022

Cashier

Dollar Tree
03.2015 - 08.2019

Substitute Teacher

Fentress County Board Of Education
08.1998 - 05.2013

Purchasing Assistant

Fentress County Hospital
06.1989 - 10.1992

High School Diploma -

Clarkrange High School

Similar Profiles

CREATE PROFILE
Clarissa Crouch