Clarissa Lewis
Erie,PA
Summary
Dynamic Key Holder at Nothing Bundt Cakes with a proven track record in enhancing customer satisfaction and loyalty. Skilled in cash handling and team building, I effectively trained new employees and maintained inventory accuracy, contributing to a welcoming store environment and improved operational efficiency.
Overview
2
2
years of professional experience
Work History
Key Holder
Nothing Bundt Cakes
07.2025 - Current
- Assisted in daily operations by managing cash register and processing transactions efficiently.
- Maintained inventory accuracy through regular stock checks and organized product displays.
- Ensured compliance with food safety standards while preparing and handling baked goods.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Enhanced store security by meticulously following all opening and closing procedures.
- Maintained store's cleanliness and visual standards, creating welcoming environment for customers.
Picnic Host
Waldameer Park & Water World
05.2024 - 08.2024
- Welcomed guests, ensuring positive first impressions and smooth entry experiences.
- Managed guest queuing, optimizing flow and minimizing wait times during peak hours.
- Provided accurate information about park attractions, enhancing guest experience and satisfaction.
- Assisted in coordinating special events, contributing to seamless operations and guest engagement.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Bachelor of Science - Environmental Science
University of Tennessee At Chattanooga
Chattanooga, TN05.2030
Bachelor of Science -
Mercyhurst Preparatory School
Erie, PA06.2026
Skills
- Customer service
- Cash handling
- Bank deposits
- Daily reporting
- Front end operations
- Team building
- Employee oversight
- Drawer counting
Timeline
Key Holder
Nothing Bundt Cakes
07.2025 - Current
Picnic Host
Waldameer Park & Water World
05.2024 - 08.2024
Bachelor of Science - Environmental Science
University of Tennessee At Chattanooga
Bachelor of Science -
Mercyhurst Preparatory School