Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Clarissa Marquez

Bradenton ,FL

Summary

Dynamic and dedicated server with a strong work ethic and exceptional customer service skills honed at Chick-Fil-A. Proven ability to thrive under pressure while multitasking and ensuring guest satisfaction. Recognized for fostering a positive dining atmosphere and maintaining cleanliness standards, contributing to a seamless dining experience.

Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in front of House role.

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

3
3
years of professional experience

Work History

Server

Chic-Fil-A
Bradenton, FL
07.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.

Food Runner

Chilis Resturant
Bradenton, FL
05.2024 - 06.2024
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
  • Provided exceptional customer service by attentively listening to guests'' concerns and addressing them accordingly.
  • Ensured compliance with health and safety regulations during food handling and delivery.
  • Managed food presentation before delivery, ensuring all dishes met quality standards.
  • Increased customer satisfaction with quick and courteous food delivery.
  • Ensured accurate order delivery to customers, fostering positive dining atmosphere.
  • Greeted customers and provided menus upon arrival to dining room.
  • Monitored dining room and bar areas for signs of overcrowding.

Education

SunCoast Technical College
Bradenton, FL

GED -

Bayshore High Achool
Bradenton, FL
05.2024

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Cleanliness standards
  • Customer service
  • Front-of-house display creation
  • Multitasking and organization
  • Team member support
  • Customer feedback management
  • Positive guest interactions
  • Team player
  • Reliable and responsible
  • Warm and friendly
  • Adaptable and flexible
  • Multitasking
  • Problem-solving
  • Cool under pressure
  • Excellent communication

Languages

Spanish
Native or Bilingual

Timeline

Food Runner

Chilis Resturant
05.2024 - 06.2024

Server

Chic-Fil-A
07.2022 - Current

SunCoast Technical College

GED -

Bayshore High Achool
Clarissa Marquez