Clarissa Medina
San Antonio,TX
Summary
Highly experienced Sales Manager known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
7
7
years of professional experience
Work History
Sales Associate
Victoria's Secret & PINK
06.2023 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Customer Representative
Spectrum
02.2023 - 06.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Resolved concerns with products or services to help with retention and drive sales.
PINK Manager
Victoria's Secret & PINK
08.2021 - 05.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
PINK Supervisor
Victoria's Secret & PINK
05.2022 - 02.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
Brand Operations Supervisor
Victoria's Secret & PINK
09.2020 - 08.2021
- Motivated and trained employees to maximize team productivity.
- Managed internal operational standards and productivity targets.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Compiled training materials for new employees and tracked skill development.
PINK Sales Specialist
Victoria's Secret PINK
11.2016 - 03.2020
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Provided first-rate service to all customers and potential customers.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
Education
Associate of Arts - Business Management
San Antonio College
San Antonio, TX05.2025
High School Diploma -
Steele High School
Cibolo, TX06.2013
Skills
- Active Listening and Verbal Communication
- 3 Years of Leadership
- Creativity and Time Management
- Attention to Details and Standards
Timeline
Sales Associate
Victoria's Secret & PINK
06.2023 - Current
Customer Representative
Spectrum
02.2023 - 06.2023
PINK Supervisor
Victoria's Secret & PINK
05.2022 - 02.2023
PINK Manager
Victoria's Secret & PINK
08.2021 - 05.2023
Brand Operations Supervisor
Victoria's Secret & PINK
09.2020 - 08.2021
PINK Sales Specialist
Victoria's Secret PINK
11.2016 - 03.2020
Associate of Arts - Business Management
San Antonio College
High School Diploma -
Steele High School
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