Clarissa R. Galindo
New Caney,TX
Summary
The career goal is to secure a full-time position within a well established organization including a stable environment that will better my networking options. Seeking a position that will enable me to use my skills I have acquired over the years but will not limit myself to learn more as I move in such company.
Overview
8
8
years of professional experience
Work History
Sales Associate
Sandy Sansing Nissan Of Foley
Foley, AL
01.2021 - 12.2022
- Cultivate relationships with new customers to achieve sales objectives and provide insight into new products, features, and options.
- Strategically negotiate with customers to close on deals and increase sales; personally work deals, interest rates, leases, and calculate financial requirements prior to obtaining approval from dealership manager and F&I manager.
- Qualify and follow up on warm Internet leads regarding new and pre-owned vehicle availability, price, and options.
- Maintain contact with customers via email, phone calls, and regular updates on promotional offers.
- Delivered exceptional customer service to enhance client satisfaction and loyalty.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Provided positive first impressions to welcome existing, new, and potential customers.
Admin/ Dispatch Op. Supervisor
Aztec Events & Tents
Houston, TX
11.2018 - 03.2020
- Run weekly/daily shipping and receiving reports for equipment going in and out of the warehouse. Direct crew to clean and prep new deliveries; to clean and restock returned equipment. Detailed training day to day shipping and receiving handling.
- Created logistics tickets for specific department coded drivers to deliver and pick up rental equipment. Point Of Rental fulfillments check-in all returned equipment.
- ADP fulfillments op. Data entry on; time correction sheets. Scheduling driver and warehouse/ time management.
- Oversaw event setup and breakdown, ensuring timely execution of client requirements.
- Implemented process improvements that enhanced team productivity during peak seasons.
- Ensured compliance with safety regulations, maintaining a secure work environment for all staff.
- Streamlined communication between departments, improving response times to client needs.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Defined clear targets and objectives and communicated to other team members.
Customer Serv. Rep.
The Mint America Inc.
Houston, TX
01.2017 - 11.2018
- Introduced a 5-line application with new customer arrivals. Marketed guaranteed credit approval program, online boost advertisement for used car sales.
- Wrote complete sales orders and processed paperwork in accordance with dealer policies. Utilize the CRM- denoting strategies and software that enable one to organize all customer relations.
- Demonstrate autos by explaining detail per vehicle; explaining warranty etc. Maintain a high CSI score for customer satisfaction. Continually learn about product updates; features; accessories; inventory and what benefits the customer.
Admin/ Manual Payroll - Landscape
George’s Tree Service
Houston, TX
06.2015 - 01.2017
- Managing manual time keep and reviewing timesheets. Calculated payable hours, bonuses, etc. Manual invoicing clerk; issue invoice document to the buyer with cost of services client has purchased. Measure the lawn of potential customers to provide accurate cost of services.
- Online boost advertisement, managed and maintained effective customer relationships. Formulated treatment plans per individual properties; including but not limited to trimming/ cut-down/ stump grinding.
- Key performance metrics; Actual sales to budget. Close ratio on proposals presented. Margin on projects sold- pricing at targeted or or above target margins, ensuring profitable work. Duties were to meet or exceed sales objectives and targeted goals. Also to aggressively seek out opportunities for new business, customers, and market growth.
- Worked effectively in fast-paced environments.
- Operated landscaping equipment, including mowers, trimmers, and blowers for efficient lawn care.
- Maintained clean and organized work areas to promote safety and efficiency on job sites.
- Operated chainsaws and hand tools to efficiently remove trees in various environments.
- Conducted regular maintenance on tools and equipment to ensure optimal performance.
Education
GED -
Lone Star College
Kingwood, TXSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Goal oriented
- Relationship building
- Verbal/written communication
- Stocking and receiving
- Inventory tracking
- Meeting deadlines
Timeline
Sales Associate
Sandy Sansing Nissan Of Foley
01.2021 - 12.2022
Admin/ Dispatch Op. Supervisor
Aztec Events & Tents
11.2018 - 03.2020
Customer Serv. Rep.
The Mint America Inc.
01.2017 - 11.2018
Admin/ Manual Payroll - Landscape
George’s Tree Service
06.2015 - 01.2017
GED -
Lone Star College