Clarissa Torres
Mansfield,TX
Summary
Proven Manager, adept in Team Leadership and Time Management, enhanced customer satisfaction and team performance through effective problem-solving and multitasking. Excelled in verbal communication, ensuring high-quality service and resolving conflicts, fostering team agility and collaboration.
Overview
2
2
years of professional experience
Work History
Manager
Chick-fil-A
04.2023 - 04.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Team Leader
Chick-fil-A
12.2022 - 03.2023
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Team Member
Chick-fil-A
03.2022 - 11.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
Education
High School Diploma -
Mansfield Lake Ridge High School
Mansfield, TX05.2024
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Teamwork and Collaboration
- Customer Service
- Multitasking Abilities
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Manager
Chick-fil-A
04.2023 - 04.2024
Team Leader
Chick-fil-A
12.2022 - 03.2023
Team Member
Chick-fil-A
03.2022 - 11.2022
High School Diploma -
Mansfield Lake Ridge High School
Similar Profiles
Knia AdderleyKnia Adderley
Key Holder Leader at Chick-Fil-A, Chick-Fil-A RestaurantsKey Holder Leader at Chick-Fil-A, Chick-Fil-A Restaurants
Emily BrownEmily Brown
Team Member at Chick-Fil-A, Chick-fil-A Frederick NorthTeam Member at Chick-Fil-A, Chick-fil-A Frederick North
Sara Saint-FleurSara Saint-Fleur
Lead Trainer at Chick-Chick-fil-A-ALead Trainer at Chick-Chick-fil-A-A
Evangel CannonEvangel Cannon
Cashier at Chick-fil-A fil ACashier at Chick-fil-A fil A
Eliana Claret Perdomo SalazarEliana Claret Perdomo Salazar
Co-Pack Lead at InergroupCo-Pack Lead at Inergroup