Clarissa Esmeralda Ramirez
Mesa,AZ
Summary
Friendly and prompt Front Service Clerk with exceptional customer service skills. Highly motivated in training developing and problem solving. Exceptional skills working in fast paced environments.
Overview
3
3
years of professional experience
Work History
Front End Supervisor
Cardenas Markets
12.2022 - 11.2023
- Enhanced customer satisfaction by effectively managing front-end operations and addressing customer concerns promptly.
- Streamlined checkout processes for increased efficiency, resulting in shorter wait times for customers.
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Implemented improved cash handling procedures, reducing discrepancies and ensuring accurate financial records.
- Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.
- Handled personnel issues such as attendance tracking, time-off requests, disciplinary actions fairly.
- Ensuring that nightly deposits were done daily and on time.
Cook
Whatta Burger Drive In
03.2021 - 04.2022
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Education
High School Diploma -
Primavera
ChandlerSkills
- Training and Mentoring
- Cash Counting
- Accurate Money Handling
- Customer Service
- Complaint Resolution
Timeline
Front End Supervisor
Cardenas Markets
12.2022 - 11.2023
Cook
Whatta Burger Drive In
03.2021 - 04.2022
High School Diploma -
Primavera
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