Claudia Beczarski
Chicago,IL
Summary
Dynamic and results- driven Event Sales Manager and Restaurant Manager with over 10 years of experience in the hospitality industry. Proven track record in driving sales growth, managing successful events and delivering exceptional customer service. Expertise in developing and executing strategic sales plans, cultivating client relationships, and leading high-performing teams. Strong ability to oversee restaurant operations, ensuring efficiency & profitability while maintaining high standards of quality and guest satisfaction. Having a passion for creating memorable experiences that exceed client expectations. Seeking to leverage my skills and experience to contribute to a progressive organization focused on excellence in event management and dining experiences.
Overview
7
7
years of professional experience
Work History
Event Sales Manager
The Hampton Social River North & Skokie Locations
Chicago, IL
03.2023 - Current
- Achieving assigned sales goals
- Provide full service event & catering planning
- Cultivated relationships with clients and industry partners resulting in repeat business and referrals
- Managed customer relations by providing exceptional service in order to ensure customer satisfaction.
- Organized meetings with potential clients to explain services offered and negotiate contracts.
- Coordinated and managed over 300+ successful events including corporate meetings, corporate happy hours, small wedding receptions, bridal showers, & full venue buyouts
Beverage Manager
Soho House Chicago
Chicago, IL
02.2022 - 02.2023
- Monitored stock levels and placed orders when necessary to maintain adequate supplies.
- Analyzed financial reports regularly to determine profitability of menu items.
- Created seasonal cocktail menus with bar staff
- Maintained monthly inventory to keep numbers beneath targets through expert oversight and usage monitoring.
- Supervised bar staff including scheduling shifts, assigning tasks, providing guidance and monitoring performance.
- Researched emerging trends in the industry such as craft beers or specialty cocktails in order to stay current with changing consumer tastes.
Assistant General Manager
The Hampton Social
Chicago, IL
11.2017 - 02.2022
- Managed daily operations of the store, including scheduling and supervising staff.
- Ensured that customer service standards were met or exceeded at all times.
- Responsible for hiring, on boarding and coaching new staff to uphold the Parker Hospitality standard
- Conducted regular performance evaluations for employees to ensure quality standards were maintained.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Oversaw payroll preparation and administration for staff.
Education
Bachelor of Science - Hospitality Administration And Management
Roosevelt University
Chicago, IL05.2017
Skills
- Excellent Communication
- Team leadership strength
- Training and development skill
- Organization
- Budget Management
- Sales processes
- Problem-solving abilities
- Time management abilities
Languages
Polish
Native/ Bilingual
Timeline
Event Sales Manager
The Hampton Social River North & Skokie Locations
03.2023 - Current
Beverage Manager
Soho House Chicago
02.2022 - 02.2023
Assistant General Manager
The Hampton Social
11.2017 - 02.2022
Bachelor of Science - Hospitality Administration And Management
Roosevelt University
Similar Profiles
Abigail PerryAbigail Perry
Hostess at The Hampton SocialHostess at The Hampton Social
Jill ZwolinskiJill Zwolinski
Bartender at Hampton Social, Parker HospitalityBartender at Hampton Social, Parker Hospitality
Maryn ArosteguyMaryn Arosteguy
Server at The Hampton SocialServer at The Hampton Social